Account Associate - State Farm Agent Team Member
Eddie Wang - State Farm Agent
Job Description
Job Description
Benefits:
- Hiring bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
I opened my agency in 2025 and currently lead a growing team of six. Before becoming a State Farm agent, I built my career in the technology and marketing industries. I'm a graduate of the University of Washington and have a competitive spirit, especially when it comes to racket sports like pickleball and table tennis. Our mission is simple: to provide protection and peace of mind for the people we serve. We stay actively involved in our local community and have built a strong bilingual book of business, proudly serving many Cantonese and Mandarin speaking customers. Our core values (Presence, Empathy, Grit, and Innovation), guide everything we do. Our agency offers a large marketing budget with unlimited leads, unlimited PTO, a flexible work environment, paid training resources, free parking, an open office layout, unlimited snacks and drinks, plus a 401(k), health benefits, and licensing reimbursement. We've created a workplace designed to help our team succeed while enjoying the journey. Our culture is competitive, supportive, and growth-oriented. I'm looking for someone who is driven, coachable, thrives in a fast-paced environment, and enjoys working as part of a collaborative team. If you're excited to build a rewarding career while making a difference for customers every day, we'd love to meet you. ROLE DESCRIPTION:
As an Account Associate for Eddie Wang - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
- Bilingual Mandarin required.
Vacancy posted 15 days ago
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