Client Service Associate - Newport News, Virginia

Client Service Associate

This role is 100% onsite in Newport News, Virginia

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview

As a Client Service Associate, you will provide comprehensive administrative and operational support within the financial advisor's practice. This pivotal role focuses on enhancing client relationships, ensuring compliance with industry regulations, and supporting the firm's growth initiatives. The ideal candidate possesses strong organizational skills, exceptional client service abilities, and a thorough understanding of financial products and services.

Responsibilities

Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and educating them on firm services and solutions. Assist with account-related requests, including transactions, maintenance, and online access, while ensuring compliance with regulatory standards. Manage client onboarding by collecting documentation, assessing risk profiles, and maintaining accurate records. Prepare reports and meeting materials, monitor account alerts, and support audits and regulatory reviews. Collaborate with financial advisors on business plans, marketing initiatives, and client engagement strategies. Perform administrative tasks such as scheduling, travel arrangements, and expense reporting, and actively participate in training and firm initiatives to stay current on policies and platforms.

What Are We Looking For?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements

• Ability to go in office M-F
• 2+ years of experience working with Financial Advisors, Branch and Home Office support teams as a Client Service Associate
• Active Series 7 and/or 66 preferred or (must be obtained within a year of employment)

Preferences

• Financial Planning Background: Familiarity with planning concepts and tools to assist with annual updates, account monitoring, and client reviews.
• Experience in Wealth Management or Advisory Support: Ability to manage account paperwork, ACATs, wires, and client onboarding.
• CRM and Technology Proficiency: Comfortable maintaining client data, scheduling meetings, and resolving online access issues.
• Strong Organizational Skills: Capable of handling multiple responsibilities such as preparing agendas, coordinating client gifts, and managing compliance follow-ups.
• Excellent Communication Skills: Professional interaction with clients for reminders, requests, and service needs.

Pay Range: $23.52-$39.17/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at View phone number on click.appcast.io.