Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Flexible schedule
• Paid time off

Join a small team where your work matters and your success matters to us.

If you enjoy helping people, building relationships, solving problems, and being part of a team that genuinely supports one another,  working for a State Farm independent contractor agent may be the career for you! 

We are looking for a friendly, dependable, and motivate Customer Service Representative to join our agency.

ROLE DESCRIPTION:
As a Customer Service Representative with Camille Gilbert State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed. 
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.
• Reviewing customer's accounts and identifying opportunities where additional coverage may help protect them
• Assist with policy changes, billing questions, claims questions, and general service needs

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Currently licensed in Property and Casualty Insurance (or willing to obtain licensing within first 90 days)