Development Associate

Job Description

Job Description

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

About the Pantry

The Pantry is the only weekly choice food pantry available to residents of the 21 northern Westchester communities we serve. It provides three in-person food distributions a week and bi-weekly home deliveries. Our staff and volunteers serve several hundred area households weekly. Our mission is nourishing our neighbors in need, and we envision a northern Westchester community where everyone has enough nutritious food and is empowered to thrive.

Position Summary

The Development Associate is a key member of the fund development team responsible for ongoing administrative support in the areas of donor communications, gift anagement, and event coordination. Focus areas include managing the CRM (Customer Relationship Management) database ensuring that it is the centralized, digital repository that stores all customer and prospect data including contact info, interaction history, purchase records, and preferences. The Development Associate participates in the administration, creation, and implementation of efficient, impactful processes that help to meet and exceed our stated development goals. This position is based in the Mount Kisco, NY office and reports to the Director of Development.

Job Responsibilities:

• Development & Donor Data
• Serve as an administrator for the database platform; this includes data entry, clean up, receipting, apply proper coding and generate accurate mailing lists.
• Ensure the timely issuance of personalized donor acknowledgments and receipts (both physical and digital)
• Manage the fundraising database to effectively process all gifts, pledges, and payments.
• Assist in prospect and donor research and profiling
• Help to manage social media posts
• Help coordinate department reports and needed fundraising efforts
• Execute queries and prepare mailing lists for department mail and email campaigns
• Provide logistical support for all special events, donor cultivation, and appreciation events
• Support day-to-day operations in a fast-paced environment with independent judgment and discretion in handling confidential and sensitive material
• Support the Director of Development in all aspects of development as needed and perform other development duties as assigned.

General Leadership & Mission Support

• Maintain strict legal and ethical integrity, ensuring the privacy and dignity of all guests, donors, and volunteers is protected in every administrative transaction.
• Participate in staff meetings to contribute to long-term strategic planning and provide insights into improving organizational processes.

Requirements/Qualifications:

Experience & Skills

• Administrative & Data Excellence: Proven experience in office administration, data management, or "back-office" operations within a professional environment. Experience with donor databases (e.g. Donor Perfect, LGL, GiveButter) or CRM systems is highly preferred.
• Ability to manage and troubleshoot digital platforms
• Technical Savvy: High proficiency with Google Workspace and Microsoft Office Suite of Programs (specifically pivot tables, excel spreadsheets; data merges in Word, PowerPoint. etc.)
• Organizational Mastery: A self-starter who is exceptionally organized and detail-oriented; must be capable of identifying operational bottlenecks and managing multiple data sets autonomously.
• Professional Communication: Exceptional written and verbal communication skills to serve as the professional first point of contact for The Pantry and to assist the Executive Director with high-level reports and presentations.

Qualifications

• Attention to detail is a must accuracy in all things is primary
• Excellent organizational skills - Strong attention to detail
• Ability to form relationships with a diverse group of people
• Self-starter who is comfortable handling multiple simultaneous assignments in a fast-paced environment
• 1-3 years of experience in a nonprofit (preferred) or similar philanthropic organization
• Previous exposure to fundraising and development preferred
• Commitment to the nonprofit sector
• Experience with data management or transferable skills with a proven track record of success
• Experience creating social media postings
• Strong communication and writing skills
• Excellent computer skills
• Proficient in Excel, Word, & PowerPoint skills including using Pivot Tables and creating excel formulas & pivot tables
• Strong Canva, Constant Contact and Hootsuite skills a plus
• Skills tests in proficiencies are required

Legal & Mission Alignment

• Commitment to Mission: A deep passion for addressing food insecurity and a commitment to the Pantrys vision of community empowerment and "nourishing our neighbors in need".
• Integrity: Must exercise strict legal and ethical integrity, maintaining the privacy and dignity of all guests, donors, and volunteers in every administrative transaction.
• Eligibility: Must be legally eligible to work in the United States.

Flexible work from home options available.