Technical Operations Analyst

Technical Operations Analyst, Chicago, IL

We are currently looking for a Technical Operations Analyst for a great opportunity in the Chicago Loop. The company participates in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Their culture emphasizes teamwork and focuses on continuous integration and test-driven development. This position is 100% Onsite.

Technical Operations Analyst Responsibilities:

• Oversee the operation and maintenance of our trading systems, guaranteeing continuity and stability in our production trading environment.
• Coordinate, plan, and execute firm-wide changes within a global change management framework.
• Providing end user support to employees in Chicago corporate offices and abroad.
• Install, configure, maintain and troubleshoot PC hardware and software.
• User provisioning.
• Providing support for conference room technologies.
• Evaluating and recommending new hardware and software technologies or solutions.
• Assist in procuring, managing, and maintaining technology inventory.
• Support other key initiatives as the business dictates.
• On call coverage in a team rotation.

Technical Operations Analyst Qualifications:

• Need a bachelor's or associate degree, preferably in a technical area such as computer science or engineering.
• Exceptional communication and collaboration skills.
• Strong experience supporting and configuring Windows Server, Windows 11.
• Strong knowledge of Group Policy and Active Directory.
• A self-motivated personality with a passion for solving complex problems.
• Proficient in Linux.
• Understanding of networking concepts such as DNS, TCP/IP, UDP, and related protocols.
• Passionate about technology.
• Ability to manage projects independently.

Technical Operations Analyst Preferred Qualifications:

• Intune management experience.
• Previous mobile device management experience.
• Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket).
• Familiar with SQL or similar relational database system.

Benefits include medical, dental, vision, health savings account, life insurance policy, short-term/long-term disability insurance, employee assistance program, etc.