Employee Relations Manager

Job ID 25521 Location Toll Brothers - Fort Washington, Pennsylvania 19034 United States Category Human Resources - Non-management Percentage Travel Required Up to 10% Education Required Bachelor's Degree Job Type Full Time Join an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 60 markets. We’re the country’s premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers. From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all. Toll Brothers , America's leading luxury home builder, is seeking a Employee Relations Manager to join our Human Resources team in Fort Washington, Pennsylvania. What is the opportunity? The Employee Relations (ER) Manager is responsible for facilitation and management of employee relations for designated regions and departments. They will oversee several functional areas including: employee relations, performance management, off-boarding, company compliance, and fostering positive employee relations. What are the primary responsibilities? Builds partnerships with all levels of employees from individuals to teams, from entry-level to executive leadership Coaches and advises staff on solving problems and implementing resolutions for performance management challenges; provides guidance on corrective actions, corporate policy interpretation, and other workplace human resources challenges Provides guidance, coaching and support to managers on employee relations matters, conflict resolution and offboarding. Presents and trains on HR-related content and curriculum – either through corporate instruction-led trainings, small group facilitated dialogues, or through one-on-one mentoring sessions Advises on employment actions to ensure legal compliance with applicable regulations, and provides guidance on policies, procedures, and compliance Conducts investigations and maintains thorough documentation of workplace complaints and allegations such as discrimination, harassment, retaliation, hostile work environment, and policy violations; provides recommendations for appropriate resolution based on findings. Assists in the development of new HR initiatives and projects as needed. This is an excellent opportunity to join one of the nation's most respected Fortune 500 companies! Qualifications Does this describe you? Ability to independently handle employee relations issues and concerns High level of interpersonal skills to handle sensitive and confidential situations and documentation Strong knowledge of employment law and best practices Strong problem-solving, critical thinking and decision-making skills Strong conflict resolution and mediation skills to address and resolve employee grievances and conflicts Ability to influence others and build trust at all levels of the organization Organization and time management skills to handle multiple cases and prioritize work effectively. Ability to work independently and collaboratively in a team environment Strong attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines Excellent verbal and written communication skills Ability to maintain a high level on confidentiality Demonstrated Human Resources expertise, relationship management and ethical practice . Do you have these qualifications? Bachelor’s degree in Human Resources or related field or equivalent combination of education, training, and experience 8+ years working professionally in Human Resources or a related role Demonstrated ability to handle high level, serious, and complex employee relations matters Extensive knowledge of Microsoft Office Suite and ability to efficiently utilize HRIS & HR related applications Work in office 3-days per week. Additional in office days may vary per Division/Department Preferred: Experience with Workday and Case IQ Case Management We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more! Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry! Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law. #J-18808-Ljbffr