Events & Community Engagement Specialist

Events & Community Engagement Specialist

Reports to: Development Manager

Full time: 37-40 hours a week

$68,000-$72,000

Work hour expectations: work events outside of office hours; reply and correspond outside of office hours to client and management needs via email, Slack, and text.

*This is an in-office position*

This position works on the Events & Communications team which prioritizes contributed income goals and donor experiences, as well as loyalty and satisfaction among our clients’ donors. This position is expected to center, model, and champion each client’s core values as they cultivate and steward donors at any giving level.

Key Responsibilities: Client

• Attend meetings, events and other related activities
• Develop a relationship with clients and their staff
• Work with JMA managers to assist with outreach to clients, project and budget management and to develop and review monthly reports
• Assist with monitoring spend (monthly); review monthly report content

Broadly

• Create and assist with fundraising and communications strategies to support annual appeals, campaigns, top donor prospects, and events
• Produce prospect lists for individual giving
• Provide marketing, communications and branding analysis, recommendations and advice
• Provide planning and support for events, as needed including:
• Registration (entry/tracking, list management, follow up, payment systems set-up)
• Write event scripts and develop effective PPT presentations
• Compose, edit and proof event collateral materials, including but not limited to: sponsorship and silent auction solicitation letters, press releases, invitations, programs, PPT and agendas

  Events and Community Engagement

• Execute events using your experience managing them and fundraising
• Identify potential event sponsors based on org & affinity
• Execution of events, including:
• Auction/game solicitation, organization (bundling) and set up at events
• Program and event materials
• Corporate sponsorship – identification, outreach, follow up, and tracking
• Venue coordination, menu’s, AV, music, décor, event logistics, planning documents
• Event List project management: queries and mailing lists (from databases and Excel) for invitations, newsletters, communications and fundraising campaigns; mail merges
• Write and create donor solicitation materials for direct mail, email, and social media in partnership with Communications and Development Managers, and external vendors.

Communications

• Create calendars and coordinate regular donor communications, including but not limited to quarterly donor newsletters, email and digital correspondence, annual reports, and gift acknowledgments.
• Write content
• Implement organic and paid social media strategies across social channels including Facebook, Instagram, Twitter.
• Curate and manage social media calendar
• Support day-to-day management of social channels (creating content, posting, monitoring and responding to comments and questions, analyzing and reporting campaign results)
• Implement paid social media campaigns, monitoring results and adjusting budgets and strategies as directed
• Stay current on social media trends and platforms, bringing new ideas and recommendations on how to further enhance clients’ social presence

Development and Individual Giving

Implement an annual work plan to achieve individual-giving goals, including:

• Write wealth screens and set up 1:1 top donor meetings; manage meeting schedules and provide updates and outreach
• Build and manage relationships with prospects and donors through personalized cultivation and outreach efforts including in-person meetings, event invitations, and regular communication and acquisition/stewardship efforts.
• Identify and create cultivation strategies for top prospects; implement these strategies in conjunction with the client’s President/Executive Director, Advancement Director, Board of Directors.

Database and Acknowledgements

• Generate acknowledgments for all gifts to corporate/foundation donors
• Perform regular maintenance in client database(s); including updating donor records (contact information, deadlines, guideline updates) keeping organized paper records for reconciliations, audits and general hard copy history
• Funder Database management and clean up (Access, Sales Force, E-Tapestry, RE, Donor Perfect, Bloomerang)
• Assist as needed with database projects

Experience/Qualifications

• Bachelor's degree or equivalent work experience
• 1-3 years experience
• Development experience working with nonprofit organization(s); private and public sector, grant writing/fundraising experience preferred
• High degree of aptitude for data analysis and strategic thinking.
• Ability to solve problems efficiently, creatively, and with exemplary attention to detail.
• Ability to make a fundraising ask
• Organizational skills including the ability to multi-task, prioritize assignments, maintain data maintenance systems, and meet multiple deadlines
• Ability to collaborate to set priorities and manage multiple projects, within and outside JMA’s individual giving department.
• Ability and willingness to exercise professional courtesy and discretion at all times and maintain confidentiality, ensuring donors’ privacy.
• Experience using a CRM database preferred.
• Excellent writing/editing/drafting skills, research and information compilation skills
• Excellent interpersonal communication skills, demonstrated ability to work independently as well as with teams
• Strong attention to detail
• Excellent data and computer skills: Microsoft Office Suite, especially Excel

Benefits

• Bonuses are awarded to staff based on extraordinary work output, bringing in new clients and a recommendation from a manager. Additionally, awards of more ESST/PTO are/can be given in addition to or instead of a cash bonus.
• Overtime: (over 40 hours per week) paid at a rate of time and a half .
• Employee Safe and Sick Time (ESST) & Paid Time Off (PTO) – ESST/PTO will begin accruing upon hire. All employees will earn ESST/PTO at a rate of 0.0909 per hour worked. This equates to earning 1 hour of ESST/PTO for every 11 hours worked. Employees may choose to use their ESST/PTO award for mental or physical illness, treatment or preventative care; a family member’s mental or physical illness, treatment or preventative care; absence due to domestic abuse, sexual assault or stalking of the employee or a family member; death in an employee’s immediate family; closure of the employee’s workplace due to weather or public emergency or closure of a family member’s school or care facility due to weather or public emergency; when determined by a health authority or health care professional that the employee or a family member is at risk of infecting others with a communicable disease; vacation days; and holidays.
• IRA participation (JMA contributes 3% if employee participates)
• Life Insurance and LTD – at no cost to employee
• Healthcare plan reimbursement is available to employees who are not covered under another(s) healthcare plan and are required to purchase an individual or family plan (being covered on a significant other or parents plan does not qualify). Healthcare reimbursement in the amount of $250.00 per month for an individual plan is available if you are the “primary” on your plan ($250 per month = $3,000.00 per year for insurance). Healthcare in the amount of $500.00 per month for a family plan is available if you are the “primary” on your family plan ($500 per month = $6,000 per year for insurance).