Sr. Manager, Scrum Master

We’re building a world of health around every individual—shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger—helping to simplify health care one person, one family and one community at a time. Position Summary Caremark LLC, a CVS Health company, is hiring for the following role in Woonsocket, RI: Sr. Manager, Scrum Master to oversee and direct the planning, design, execution, and delivery of enterprise-level strategic initiatives and IT projects within software development teams to advance software product deployment. Duties include: Lead teams through project phases, applying expertise in engineering, data and network design, information security, and related technical areas; facilitate key design discussions to ensure clear documentation and alignment between technical and business teams, translating business requirements into actionable tasks for software development and testing; serve as a subject matter expert and liaison between technical and business stakeholders to deliver projects on time, within budget, and to required quality standards; utilize knowledge of system architectures and technologies—including web, middleware, cloud, databases, and programming languages such as Java, Python, SQL, NoSQL, Oracle, and Microservices—to implement business applications in distributed environments; conduct research and analysis to create innovative technology solutions, ensure compliance with industry and departmental standards, and drive continuous improvement through customer feedback; collaborate with quality assurance and cross‑functional teams to resolve system issues and enhance user experience; apply Agile, Waterfall, and Hybrid methodologies, including SAFe and Scrum practices, to manage projects efficiently; partner with business and IT teams on requirements gathering, roadmap definition, and data‑driven decision making; use tools like Jira for project tracking and KPI reporting; establish governance structures and frameworks, assign roles and responsibilities, and manage risks, dependencies, and budgets throughout the project lifecycle; prepare executive dashboards for senior leadership, plan and oversee technology projects, highlighting key metrics, accomplishments, risks, and results; liaison between business and technical teams to ensure project stages align with business needs and deadlines are met; develop data conversion strategies, utilize advanced concepts and techniques in data engineering, computer science, and IT; create and maintain comprehensive requirements documentation, including business process flows, outcome diagrams, PI planning, story refinement, demos, and governance; lead product analysis to understand market influences and integrate findings into product strategy and roadmaps; serve as a subject matter expert, translating business processes and data points to deliver technical projects on schedule and resolve issues; conduct business impact analyses of system defects, outages, and enhancements; generate key data points for management using data processing applications; apply SAFe Agile methodologies, write features and user stories, define acceptance criteria, and use tools like CA Clarity PPM, Rally, MS Project, SharePoint, MS Office Suite, and Jira for project management; write business requirements, document and review test cases, oversee production implementation, and resolve production issues; translate client requirements for internal teams and collaborate with product owners and business teams to provide solutions and ensure system delivery; collaborate with peer organizations, quality assurance, and end users to develop innovative technology solutions; identify and address dependencies across teams, develop metrics to track progress, and ensure projects remain within cost, schedule, scope, and quality objectives; support applications, systems, and databases for processing prescriptions, claims, and healthcare activities; and collaborate with cross‑functional teams on development, requirements, code review, deliverables, quality assurance, and best practices. Telecommuting available. Multiple positions. Qualifications Requirements: Bachelor’s degree (or foreign equivalent) in Computer Scien Benefits In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully‑paid term life insurance plan to eligible employees, and short‑term and long‑term disability benefits. CVS Health also offers numerous well‑being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr CVS Health