Senior Manager, IT Infrastructure

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.At Integer, our values are embedded in everything we do.Customer We focus on our customers’ successInnovation We create better solutionsCollaboration We create success togetherInclusion We always interact with others respectfullyCandor We are open and honest with one anotherIntegrity We do the right things and do things right Accountability & Responsibilities: Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.Infrastructure Strategy & Technology EvolutionContribute to definition and execution of infrastructure strategies and platform roadmapsIdentify emerging infrastructure and cloud technologies with potential applicability at IntegerEvaluate new platform capabilities, tools, and services, providing recommendations on fitness, risk, and valuePartner with the Head of Infrastructure on long‑term platform direction, investment priorities, and modernization initiativesBalance innovation and stability, ensuring new technologies are introduced responsiblyPlatform Engineering & People LeadershipProvide direct people leadership to infrastructure engineering teams across:NetworkServer / cloudM365 collaborationEndpoint platformsSet clear expectations, goals, and performance standards for team membersCoach and develop team members to increase technical depth, ownership, and operational maturityBuild a culture of accountability, collaboration, and continuous improvementLead staffing, workload prioritization, and skill development for infrastructure teamsInfrastructure Operations & ExecutionOwn day‑to‑day infrastructure reliability, availability, and performanceLead operational response for infrastructure incidents and escalationsEnsure consistent execution of incidents, problem, and change processes for infrastructure platformsManage infrastructure vendor and managed service provider relationshipsArchitecture Review Board (ARB) OwnershipChair and own the Infrastructure Architecture Review Board (ARB)Ensure architecture decisions consider:Current operational impactAlignment with future‑state strategySecurity and resiliency requirementsUse ARB outcomes to inform platform roadmaps and technical investment recommendationsEscalate significant architectural or technology risks with options and recommendationsArchitecture Alignment & Standards ExecutionExecute against enterprise infrastructure architecture and technology standardsPartner with Infrastructure Architects to:Validate design intentPreventing architectural driftSurface technical risk and debtEnforce standard implementation patterns through engineering teamsIntegration & Continuous ImprovementIntegrate acquisition resources and technologies into standard infrastructure platformsDrive lifecycle management, modernization, and technical debt reductionEstablish and track KPIs for infrastructure health and ARB effectivenessImprove operational maturity and delivery discipline over timeCollaboration & CommunicationPartner with:Service Delivery on infrastructure dependencies impacting users and sitesCybersecurity on secure design, controls, and compliance needsIT leadership on platform roadmaps and investment decisionsCommunicate infrastructure risks, outages, and delivery status clearly and proactivelyPerforms other duties as required.Education & Experience: Minimum Education: Bachelor’s degree in Information Technology or related discipline, or with equivalent work experience.Minimum Experience:10+ years of IT‑related experience in enterprise infrastructure environments5+ years of demonstrated people‑leadership experience, including leading technical teams and managing performance, priorities, and development5+ years of experience in infrastructure architecture, engineering, or operations rolesExperience working in customer service or technical service organizations preferredKnowledge & Skills: ​RequiredStrong operational and execution leadershipDeep technical knowledge across:NetworkingServer and cloud infrastructureM365 / collaboration platformsEndpoint and device managementWorking knowledge of ITSM (Incident, Problem, Change)Ability to lead cross‑domain architecture discussionsVendor and MSP oversight experiencePreferredExperience operating architecture review processesExposure to enterprise architecture frameworksExperience in regulated or manufacturing environmentsTravel 10% to 15% Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off. U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.SummaryLocation: Plano, TXType: Full time