Merchandise Coordinator

Merchandise Coordinator (Onsite)

Are you highly organized, detail-oriented, and passionate about supporting business operations that drive growth and profitability? Phillips Pet Food & Supplies is looking for a Merchandise Coordinator to join our Merchandising team. In this role, you'll play a critical part in supporting vendor relationships, promotional activities, reporting, and cross-functional communication that help bring products and programs to life. This is an entry-level role with the opportunity for growth.

If you enjoy working with data, collaborating across departments, and balancing multiple priorities in a fast-paced environment, we'd love to hear from you!

Hours: Monday- Friday 8:30 am- 5:00 pm

Location: Easton, PA

Pay: $19.00/hour

What You'll Do

As a Merchandise Coordinator, you will provide administrative and tactical support to the Merchandising team while helping maintain strong and profitable vendor relationships.

Key Responsibilities

• Partner with internal teams including Finance, Sales, Marketing, Supply Chain, Pricing, Purchasing, Customer Care, and Accounting to support merchandising initiatives.
• Coordinate promotional programs from setup through vendor billback processing.
• Schedule meetings, trade shows, appointments, and special events while preparing reports, presentations, graphs, and supporting materials.
• Gather, analyze, maintain, and distribute reports that support category and business decisions.
• Perform new item setup, purchase order tracking, promotional documentation management, and system maintenance.
• Coordinate communication and execution of category plans, promotional launches, training materials, and key project milestones.
• Process monthly, bi-monthly, and quarterly vendor billbacks, including data analysis, invoicing, reconciliation, and payment processing.
• Calculate vendor and company promotional cost-sharing agreements accurately.
• Audit promotional transactions and investigate discrepancies, pricing issues, and billing concerns.
• Monitor vendor aging and collection activities.
• Serve as the primary contact for vendor billback questions and payment inquiries.
• Analyze vendor billback trends and provide insights to the Merchandising team.
• Provide promotional tracking information to Marketing and Brand Management teams.
• Maintain professionalism, confidentiality, and strong working relationships with internal and external partners.
• Assist with additional projects and responsibilities as assigned.

What We're Looking For

Required Skills & Competencies

• Strong Excel skills with the ability to analyze, organize, and manage large amounts of data.
• Excellent verbal, written, and interpersonal communication skills.
• Strong mathematical aptitude and attention to detail.
• Ability to create reports, analyze information, and communicate findings effectively.
• Highly organized with exceptional time management and multitasking abilities.
• Self-motivated and able to prioritize work independently.
• Customer-focused with strong problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.
• Positive attitude with a sense of urgency and teamwork.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• 2-4 years of professional office or administrative experience required.
• Advanced Microsoft Excel skills required.
• Proficiency in Microsoft Word and Outlook.
• Strong keyboarding and data entry skills.
• Excellent analytical, organizational, and problem-solving abilities.
• Ability to manage multiple deadlines in a fast-paced environment.
• AS400 experience is a plus.

Why Join Phillips?

At Phillips Pet Food & Supplies, you'll be part of a collaborative team where your contributions directly impact the success of our merchandising and vendor partnerships. We offer a supportive environment, opportunities for growth, and a chance to make a meaningful impact within a leading pet industry organization.

Apply Today!

If you're a detail-oriented professional who enjoys working with data, vendors, and cross-functional teams, we'd love to meet you.

Phillips Pet Food & Supplies is an Equal Opportunity Employer. INDPPFS