Store Manager, New York City

The opportunity

Argent is looking for an exceptional Store Manager to lead our New York City retail location, with room to grow as we do. This role is the connective tissue between the brand and our customer—you'll set the standard for how Argent shows up in-person, leading a team that delivers an elevated, on-brand experience at every touchpoint. Based out of our Soho flagship and reporting directly to the President, you're as comfortable with a KPI dashboard as you are on the floor—operationally sharp, people-first, and genuinely passionate about what Argent stands for.

Responsibilities

• Lead and develop a high-performing team at our NYC location—recruiting, onboarding, scheduling, and managing performance with a coaching mindset.
• Drive business results, owning KPI performance and bringing a proactive, solutions-oriented approach to hitting targets.
• Deliver an exceptional customer experience—modeling and instilling best-in-class clienteling, product knowledge, and service standards at every level of the team.
• Own store operations end-to-end: opening and closing procedures, back-of-house and inventory management, supply ordering, and POS systems.
• Collaborate with Marketing to organize and host store events with Argent business partners, VIP customers and community members.
• Implement and continuously refine workflows, policies, and procedures that improve efficiency and consistency.
• Collaborate with other Argent retail teams to share best practices and ensure a cohesive brand and shopping experience across all Argent retail locations.
• Serve as a key feedback loop between the NYC market and Argent HQ—surfacing insights on customer behavior, local opportunity, and team needs.
• Be a true brand ambassador: a product expert and a living example of what Argent represents to the working women we serve.

Who you are

• Confident, ambitious, and stylish.
• You lead by example—confident, composed, and quick to build trust with your team and customers alike.
• You're entrepreneurially minded and comfortable driving things forward with minimal hand-holding.
• You're a natural coach who sees developing others as core to the job, not a side task.
• You stay cool under pressure and bring creative problem-solving to the floor.
• You're detail-oriented and operationally rigorous—nothing falls through the cracks.
• You genuinely care about the women Argent dresses and let that drive how you show up every day.

Qualifications

• 7+ years of retail leadership or hospitality experience, ideally in a multi-unit environment.
• A strong track record of driving results and developing teams.
• Deep fluency in store operations, inventory management, and POS systems.
• Experience with scheduling, labor budgeting, and headcount management.
• Fashion or premium retail experience is a strong plus.
• Based in NYC or willing to relocate; availability for evenings, weekends, and holidays.

What we offer

• A positive, enthusiastic, and passionate team.
• Competitive salary and perks.
• Health benefits for eligible employees.
• Paid vacation, sick leave and holidays for eligible employees.
• Clothing discount.