Senior IT Infrastructure Project Manager

Req ID:168932NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior IT Infrastructure Project Manager to join our team in worcester, Massachusetts (US-MA), United States (US).Responsibilities/Essential Functions: At an intermediate level for moderately complex work Project Control and Complexity • Leads moderately complex projects and has accountability for the estimating, planning, scheduling, tracking, management of risk, budget, change management, problem resolution, reporting and communicating • Manages interdependencies within their projects • Provides transparency and reporting to overall governance and steering structure Communication • Leads the interaction with business partners, project team members, other IT colleagues, and external vendors to ensure clarity of the business problem, outcome and scope and ensures issues and risks are understood and resolved.Business Acumen• Develops relationships through collaboration with all appropriate parties by demonstrating intermediate understanding of business strategies and objectives as they relate to their operating models, products, and distribution models. • Has an awareness of external industry trends and key competitorsLeadership• Responsible for building team alignment, encouraging team effort and successes, embracing continuous performance improvement, modeling the way, and developing followership through his/her daily interactions with the team.Vendor Management• Accountable for the onboarding, assignment and achievement of service levels for Vendor Resources on the project • Manage the vendor outcome through active collaboration and feedback with Program Management and Vendor Management • Is aware and may have participated in the definition of contract terms for any vendors on your project.Best Practices• Solicits and applies standards and best practices as defined by the project management Center of Excellence (Coe) and the Project Management Office (PMO) • Accountable for innovation and continuous improvement • Responsible for applying best practices associated with risk management at a project level • May contribute to advancing and championing best practices, partnering with Project Management Office (PMO) and as a member of the Project Management Center of Excellence (COE)Required Skills & Competencies and Experience:Skill: Applies Core PM Skills at an intermediate level for moderately complex work Core skills • Communication – Ability to listen carefully, and communicate clearly and concisely (written/verbal, internal / external) • Communication – Ability to synthesize, simplify, and communicate concepts to drive informed business decision making • Organization – Planning and accomplishing tasks in a structured manner; make sound decisions, prioritize and concentrate on the task to deliver high-quality, desirable results • Critical thinking / decision making - Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the Hanover • Facilitation – Organizing a group to understand and achieve the objectives • Influence - Positively influence to achieve results that are in the best interest of the Hanover • Negotiation – Effectively working with others to reach a beneficial outcome over one or more issues where a conflict exists with respect to at least one of these issues • Team management / coaching - Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness • Risk management – Ability to identify, analyze and document the risks associated with a project, as well as monitor the effectiveness of risk management processes and implement needed changes • Problem management - Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem • Creativity / innovation - Develop new and unique ways to improve operations of the organization and to create new opportunities • Versatility - Ability to manage projects across multiple methodologies, technologies, and businessesSkills: The following technical project/program management skills and experience are required:manage multiple projects simultaneously that may include application development, vendor-based software implementations, infrastructure changes, process development, tool selection or multiple combinations of each ability to guide and direct team members and technical subject matter experts through design, development and deployment of solutionsstrong project plan management experience including work breakdown structures, milestones, dependencies and identification of critical pathmanage project outcomes to ensure implementations are fit for use and purpose and support long term goals and objectivesExperience:Bachelor’s degree in related field, such as information technology, computer science • Requires 2-6 years of relevant work experience in-depth knowledge of systems and network infrastructureexperience leading technical infrastructure, network, security, and/or software development projectsknowledge of ITIL framework and practices Property & Casualty experience preferredPhysical Demands and Work Environment:- Ability to use a personal computer and other standard office equipment - Ability to work in a fast paced or stressful environment - Ability to travel as necessary - Ability to sit and/or stand for extended periods - Ability to work cooperativelyAbout NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please View email address on click.appcast.io for assistance.Posting Date:Department:Project Management - MFG, CI, FSI & EA - 1090610011