Director of Marketing & Communications

Job Description

Job Description

Description:

WHY YOU WILL LOVE WORKING HERE

Joining Three Square means becoming part of a community-driven mission where your work truly matters, and where together, we can feed everyone. Every task you do, big or small, directly contributes towards mission of pursuing a hunger-free community. You will be a part of a team that shows up for our neighbors, works alongside dedicated program partners, and sees the tangible impact of their work reflected in the lives of the people we serve.

JOB DESCRIPTION

The Director of Marketing & Communications is the strategic leader responsible for creating Three Square's integrated marketing ecosystem and ensuring that every initiative advances the organization's mission through exceptional brand stewardship, strategic communications, fundraising support, advocacy, community engagement, and operational excellence. The Director provides organization-wide leadership across marketing, communications, digital strategy, public relations, creative services, and third-party partnerships, ensuring every initiative is strategically aligned, operationally disciplined, data-informed, and executed to the highest standard.

ESSENTIAL JOB FUNCTIONS

Leadership Responsibilities

• Lead and develop a high-performing marketing team through coaching, accountability, performance management, and professional development.
• Establish and reinforce a culture grounded in Strategic Alignment, Operational Discipline, Ownership, Quality Control, Innovation, Stewardship, and Message Clarity.
• Serve as Three Square's marketing authority, establishing priorities and ensuring alignment with organizational goals.
• Partner across departments to align marketing resources with fundraising, programs, operations, advocacy, and executive priorities.

Strategic Marketing & Communications

• Develop and execute integrated marketing and communications strategies supporting fundraising, community engagement, advocacy, and brand awareness.
• Lead media relations, crisis communications, executive visibility, thought leadership, and organizational storytelling.
• Oversee executive communications, including Board presentations, speeches, presentations, messaging, and strategic reports.
• Ensure all content reflects a consistent organizational voice and brand.

Marketing Operations

• Own marketing systems that organize prioritization, production planning, workflow governance, documentation, and resource allocation.
• Manage external vendors, contracts, budgets, and performance expectations.
• Implement meaningful KPIs, dashboards, and reporting to evaluate marketing performance and organizational impact.
• Evaluate and implement emerging technologies, including AI and automation, to improve efficiency and scalability.
• Provide strategic oversight of Three Square's digital marketing ecosystem, ensuring digital platforms, website performance, accessibility, marketing technology, and user experience support organizational objectives and industry best practices.

Brand Stewardship

• Own Three Square's brand architecture, messaging hierarchy, editorial voice, visual standards, and campaign frameworks.
• Maintain organization quality assurance through review standards, approval processes, editorial accuracy, and first-pass quality expectations.
• Protect and strengthen organizational reputation across every public-facing channel.

Financial & Performance Accountability

• Develop and manage departmental budgets and agency contracts.
• Measure ROI across campaigns and investments.
• Provide regular executive reporting with actionable recommendations.
• Continuously improve systems, processes, and performance.

Measures of Success

• Consistent delivery of high-quality, on-brand marketing initiatives.
• Meaningful contribution to fundraising and community engagement goals.
• Strong executive confidence in marketing support.
• High-performing, accountable team culture.
• Effective stewardship of marketing investments.
• Improved operational efficiency and scalable marketing systems.
• Increased organizational visibility and community trust.

REQUIRED EDUCATION, EXPERIENCE, SKILLS & ABILITIES

• Bachelor's degree in Marketing, Communications, Business, or a related field
• 7–10 years of progressive leadership experience in marketing, communications, or brand leadership.
• Experience leading teams, managing vendors, budgets, and organization marketing initiatives.
• Exceptional strategic thinking, written and verbal communication, executive presentation, and project management skills.
• Strong understanding of digital marketing, analytics, public relations, brand management, and marketing technology.
• Commitment to mission-driven leadership and continuous improvement.

Work Environment

• This is a fully in-office position; remote or hybrid work is not currently available.
• Work is performed indoors in a climate-controlled office environment.
• Moderate noise levels are found in business offices.
• Occasionally exposed to outdoor weather conditions when traveling between buildings or attending off-site meetings and events.
• May occasionally enter warehouse areas, with brief exposure to temperature variation, dust, and elevated noise levels from motorized equipment.

HOW TO APPLY

Please include your current resume, cover letter, and a portfolio, or links to samples of past projects, with your application.

WHAT BENEFITS DO WE OFFER?

• Pay & Financial Wellness: Competitive pay and free Financial Advice Services through Forthright Partners - because your financial health matters beyond your paycheck.
• Time to Recharge: We offer a generous PTO package plus 16 paid holidays and 1 floating holiday so that you can show up as your best self.
• Health & Wellbeing: Medical, Dental, Vision, Life, Short-term and Long-term Disability insurance with 100% employer-paid premiums for employee-only coverage, optional supplemental coverage including Accident, Critical Illness, Voluntary Life, and Pet Insurance, and company-paid access to an Employee Assistance Program (EAP) for when life gets complicated.
• Plan for the Future: A 403(b) Retirement Savings Plan with up to 3% employer match to help you build the financial future you deserve.
• And So Much More: This is just the beginning! We're always looking for new ways to support our team!