Bilingual Health Specialist - CDC Info

Maximus is currently hiring for an RN, Bilingual Health Specialist to support our CDC INFO (Centers for Disease Control) Call Center. The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.

• * This position requires an active, valid RN license
• * Fluency in both English and Spanish required
• * This position will have a two week training schedule of 8:00am - 4:30pm EST Monday - Friday
• * After training, this position requires a work schedule of 11:30am - 8:00pm EST Monday - Friday
• * Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs
• * Requires the use of your own personal device (see below for Home Office Requirements)

Essential Duties and Responsibilities Provides advanced clinical inquiry responses (verbal and written) to health‑related inquiries from consumers, educators, medical/health professionals, State and local health departments and other government offices. Provides medical subject matter expertise. Provides subject matter expertise on CDC topics covered by CDC‑INFO, including HIV/AIDS, immunizations, environmental health, NIOSH, tuberculosis and statistics. Performs advanced database searches. Responds to inquiries resulting from current events such as food outbreaks, natural disasters and other events. Composes documents, reports, and correspondence. Documents all incoming inquiries. Performs assigned work in accordance with quality assurance measures. Responds to medical personnel and clinicians in both verbal and written formats. Participates in special projects as required. Minimum Requirements High School diploma or equivalent with 2‑4 years of experience; may have additional training or education in area of specialization. Must be fluent in English and specified secondary language. Bachelor’s Degree in Nursing and current RN license is required. Ability to speak and read English and Spanish clearly, professionally, and fluently. Experience in medical, scientific and public health disciplines. Clinical knowledge of and experience in CDC‑related topics. Proficient internet search skills. Working knowledge of Microsoft Office and ability to learn and utilize software applications. Excellent listening, comprehension, communications (verbal and written), problem‑solving and customer‑service skills. Ability to work independently and communicate effectively. Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks. Ability to commit to a two‑week training schedule of 8:00am – 4:30pm EST Monday – Friday. Ability to work a schedule of 11:30am – 8:00pm EST Monday – Friday (after training concludes). Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs. This position requires you to use your own personal computer or laptop. Tablets, iPads, and Chromebooks are not permitted. Home Office Requirements Internet speed of 25 Mbps or higher required / 50 Mbps for shared internet connectivity (you can test this by going to Minimum 5 Mbps upload speed. Connectivity to the internet via Category 5 or 6 Ethernet patch cable to the home router. Personal computer or laptop with one of the following operating systems: Windows 10 or 11, or Mac Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3). Private and secure work area and adequate power source. Must currently and permanently reside in the Continental U.S. Must have a smartphone which will be required to log into Maximus systems. Maximus is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Minimum Salary $34.85 Maximum Salary $68.55 #J-18808-Ljbffr Maximus