Venue Technology Supervisor

Venue Technology Supervisor Legends Global offers end-to-end solutions for venue development and event management. We are seeking a customer‑service focused, independent, and flexible professional to support our onsite technology operations. Responsibilities Provide event day setup and support of multiple point‑of‑sale systems Provide excellent desktop support services to internal staff Work with vendors and service providers to resolve issues and implement changes Communicate productively and professionally across all managerial levels Work during most events held at the facility, including late nights and weekends Provide level 1 and level 2 support of all point‑of‑sale system problems and, when necessary, elevate with inside and outside service providers Initiate and implement improvements to areas of responsibility Serve as building‑wide point of contact on IT‑related matters Conduct stadium walk‑throughs to ensure all systems are operational prior to and during events Replace defective hardware before, during, and after events Diagnose software, firmware, and hardware errors and execute solutions Work with external vendors on support of proprietary systems Track RMAs of all equipment inbound and outbound for repairs Maintain a thorough knowledge of the organization and adhere to all standards and practices Perform other duties as assigned by the IT Manager and Controller Qualifications Bachelor’s degree in Computer Information Systems or related field (experience may substitute for education) 1‑3+ years of relevant work experience Basic PC hardware knowledge Good understanding of networking, including TCP/IP and VLANs Administration experience with Windows Server 2003, 2008, and 2008R2 operating systems Experience with wireless LAN concepts Experience with Windows XP, Windows 7, and Microsoft Office Suite Experience with virtual environments for both servers and desktops Eagerness to work in a rapidly changing, diverse environment and willingness to accommodate a sports and entertainment venue schedule Highly effective oral presentation and written communication skills Ability to report to the stadium no less than four hours prior to each game/event, as directed Flexible scheduling and reliable transportation required (may work events at other Legends sites in the LA/OC area) Working knowledge of Microsoft and Mac applications, including operating systems, office systems, and server networking terminologies Knowledge of wireless terminologies and security technologies Knowledge of CAT5/6 crimping in various cable configurations (making LAN cables) Experience with Quest, Counterpoint, or SQL systems Exposure to event support or retail sales experience preferred but not required Relevant industry certifications Ability to move fast and act on assigned duties Physical ability to walk, stand, or sit for extended periods of time Ability to reach, bend, stoop, wipe, push, and pull Ability to lift and carry items weighing 10–30 pounds, and up to 50 pounds Practice safe work habits, follow all safety policies and procedures, and complete company‑wide safety training and any additional job‑specific safety training Compensation Part‑time, Seasonal – $28 per hour Equal Opportunity Employment Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. #J-18808-Ljbffr Legends Hospitality, LLC