Senior IT Service Desk Technician (L2/L3) - Remote-Ready, Austin
WizeHire, Inc
- Remote job
WizeHire, Inc in Austin, TX is seeking a full-time Service Desk Level 2/3 Support Technician to join a locally owned MSP. The role focuses on day-to-day end-user support with emphasis on customer service and issue resolution across Microsoft 365, Azure Virtual Desktop, Windows, Mac OS and Google Workspace. You will handle escalated tickets, document solutions in our ticketing and knowledge base systems, and engage with customers’ end users to resolve issues. #J-18808-Ljbffr WizeHire, Inc
$70k - $80k
...Description A locally owned, Austin-based IT Managed Service Provider (MSP) is... ...a full-time Service Desk Level 2 / Level 3 Support Technician. Candidates must have... ...Responsibilities: Resolve 6-10 L2/L3 IT support tickets... ..., our staff works remotely from their homes. We...Remote workFull timeWork at officeImmediate startWork from homeHome office$124.36k - $146.3k
Job Description The Senior Technical L2 Analyst is the technical owner for complex Tier 2 product and platform issues, operating at the intersection... ...on real‑world scenarios and edge cases. Support release readiness by identifying risk areas based on historical incidents and...Remote workSeniorTemporary workWork experience placementWork at officeFlexible hours3 days per week$120k - $130k
...Support Engineer (L3/Lead) to join a... ...escalated from L2 support Lead... ...Support release readiness, deployment activities... ...‑end, back‑end services, and databases... ...Arrangement Remote or hybrid flexibility... ...for a senior‑level support engineer... ...#J-18808-Ljbffr Gravity IT ResourcesRemote workSeniorContract work- ...Networks Solution Senior Solutions Architect / L3 Managed Services Engineer (MSP) Location... ...Job Mode: Remote Senior Solutions Architect... ...optimizing complex IT environments for... ...management, and compliance readiness checks. Deploy and... ...and guide L1/L2 engineers on troubleshooting...Remote workSeniorWork at officeNight shift
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- ...junior staff, and continuously improving documentation. Offering a flexible remote work environment, comprehensive health benefits, and ample PTO, this position is essential for maintaining strong client relationships and service quality. #J-18808-Ljbffr Interra HealthRemote jobSeniorFlexible hours
$86k - $98.2k
Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Join to apply for the Senior Associate, L2 Support Engineer... ...customers receive expert-level service for a mission‑critical data... ...feedback loop to Product and L3 Engineering teams, channeling...Remote jobSeniorPermanent employmentFull timePart timeLocal area- A locally owned, Austin-based IT Managed Service Provider (MSP) is seeking a full-time Service Desk Level 2 / Level 3 Support Technician. Candidates must have very strong customer service skills, in addition to competence in providing advanced / escalated end-user support...Full timeWork at officeImmediate startWork from homeHome office
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- ...Partners, LLC is seeking an experienced IT End User Support Specialist (L3) in Houston, Texas. This role involves providing advanced onsite and remote support for enterprise end users,... ...dedicated to delivering exceptional customer service. This position offers competitive...Remote workSeniorHourly pay
- ...Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 –... ...Border Protection’s Technology Service Desk. The role involves troubleshooting... ..., with a strong focus on remote support for various systems... ...2 years of experience and be ready for rotating shifts, including...Remote workSeniorNight shiftRotating shift
- ...: Work Mode: Hybrid 3 days onsite/2 days remote Hours Per Week: 40.00 Hours Per Day: 8.00... ...Per Week: 5.00 Full Time Responsibilities: Service Desk triage Ticket incident resolutions... ...management Requirements: Bachelor’s degree in IT or equivalent experience Preferred Skills...Remote workSeniorFull time
- US staffing Inc is looking for a Senior Data Analyst / Report Writer to support analysis across multiple initiatives in Austin, Texas. This role involves developing data analysis... ...federal projects. The position is onsite, with no remote work. #J-18808-Ljbffr US staffing IncRemote workSenior
- ...seeking a highly experienced Senior Salesforce Administrator... ...documentation, and self-service resources to maximize... ...Position is located in Austin, TX. The position will start as a remote role, but is seeking... ...driven, collaborative, and ready to make an impact, we'd...Remote workSenior
- A health services provider in Austin is seeking a skilled Project Manager to oversee a critical IT project. The role demands at least 8 years of experience in project management... ...only, as the position is onsite without remote work. #J-18808-Ljbffr ESR HealthcareRemote workSeniorLocal area
- Conquest Consulting is seeking a skilled Database Administrator 3 for a remote position based in Austin, TX. This role requires a minimum of 8 years of experience in infrastructure management with Oracle 19c or higher along with Grid infrastructure and high-availability...Remote jobSenior
$120k - $135k
...Hydra, we are seeking a visionary Senior Gameplay Animator to help... ...Employment Type Full-Time Work Model Remote / Hybrid / On-site Options... ...Hubs Santa Monica (LA), Austin (TX), Seattle (WA) Annual Salary... ...suspected-fraud/ . How to Apply Ready to build the future of...Remote workSeniorFull timeWork at officeDay shift- ...Senior Analyst – Operation Management This is a role for a Senior Analyst – Operation... ...of related experience in Financial Services with proven understanding of investment... ...trending findings as well as operational readiness. Solid knowledge of development and process...Remote workSeniorWork experience placement
- A technology services company in Austin is seeking a Database Administrator 3 to handle advanced database tasks within a hybrid model. The role requires... .... This position offers a dynamic work environment supporting both onsite and remote tasks. #J-18808-Ljbffr Amer TechnologyRemote workSenior
- The Health and Human Services Commission in Austin seeks a Project Manager IV to lead senior‑level project management, planning, and governance for large IT initiatives. You will direct product owners, developers, and QA testers, overseeing scope, cost estimates, and risk...Remote jobSeniorWork at office3 days per week
$72k - $90k
...Senior Technical Support Analyst We are seeking an... ...duties typical of Support Technicians such as handling... ...emergencies, demonstrating readiness to address and resolve... ..., and years of service. Quality medical, dental... ...Ability to work from a remote location (e.g., home)...Remote workSeniorPermanent employmentWork experience placementWork at officeFlexible hours- Wipro Technologies is seeking an MFT Support Engineer responsible for providing L2/L3 production support for MFT platforms and managing file transfer workflows. The role involves troubleshooting various connectivity and certificate issues, alongside a strong emphasis on...
$75k - $85k
Senior Technical Support Specialist - Versapay | Remote (US) Versapay, a leading AR automation platform, is hiring a Senior Technical Support Specialist to provide... ...support tickets Escalate complex cases to L2/technical teams with clear documentation Manage support...Remote jobSeniorFull timeContract work- Job Summary Senior Technical Support Analysts... ...corporate help desk. We support hundreds... .... Provide remote technical support... ...Technical Knowledge Technicians are expected to have... ...and Dell Network services and fundamentals ,... ...be located in the Austin, TX metro area or...Remote workSeniorWork at officeWork from homeFlexible hours
- Floor & Decor Holdings Inc. is looking for an IT Service Desk support professional in Atlanta, GA. This position involves providing enterprise... ...skills are essential. The role primarily allows for remote work with occasional in-office collaboration. #J-18808-Ljbffr...Remote workSeniorWork at office
$40 - $46 per hour
...instrument installations in Houston, Texas. The role includes collaboration with customers and training to ensure readiness. This position allows for remote work and involves extensive travel, focusing on customer support and instrumentation training. Ideal candidates...Remote jobSeniorHourly pay$130k - $170k
Remote Senior Frontend Engineer Minneapolis, MN • Austin, TX • Charlotte, NC • Irvine, CA • New York, NY Full-TimeRemote$130,000 - $170,000 /yr Posted December 11, 2025 Apply Now Permanently 100% Remote Job Title: Remote Sr Front End Engineer - $130-$170k (React,...Remote jobSenior$32 - $34 per hour
About the job Position Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST... ...recognized for our innovative approach to IT consulting and managed services. We help organizations navigate... .... These technicians provide remote support to clients who possess...Remote workSeniorHourly payFull timeWork at officeMonday to Friday- Bernard KRONE Holding SE & Co. sucht Experten für die Konzeption und Optimierung von IT-Systemen in einer wachstumsstarken Branche. Ideale Kandidaten bringen ein Studium in Informatik mit und haben Erfahrung in der Administration von HA-Infrastrukturen. Die Stelle bietet...Remote jobSenior
- PEAK6 is seeking a Senior Desktop Support Analyst to enhance employee experience... ...solutions. This role, based in Austin, requires 3+ years of relevant experience in IT support for Windows and macOS systems, aiming to improve service quality and user satisfaction. Join...Senior
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