Senior IT Service Desk Technician (L2/L3) - Remote-Ready, Austin

WizeHire, Inc

Remote job

WizeHire, Inc in Austin, TX is seeking a full-time Service Desk Level 2/3 Support Technician to join a locally owned MSP. The role focuses on day-to-day end-user support with emphasis on customer service and issue resolution across Microsoft 365, Azure Virtual Desktop, Windows, Mac OS and Google Workspace. You will handle escalated tickets, document solutions in our ticketing and knowledge base systems, and engage with customers’ end users to resolve issues. #J-18808-Ljbffr WizeHire, Inc

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Vacancy posted 4 days ago

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