Inside Sales Account Manager

Job Description
Nagase America LLC is a global leader in innovative products and solutions through expertise in chemicals, plastics, electronics, automotive and life sciences. Founded 1832, NAGASE Group now has 114 group companies, spanning over 32 countries, with more than 7,000 team members worldwide. By bringing together good science with great people our customized solutions shape the future of our ever-changing world.

Benefits of Joining Nagase:
• Competitive compensation and benefits packages.
• Generous paid time off and holidays.
• Retirement savings plans with company match.
• Opportunities for career growth and professional development.

Be part of a team that values innovation, collaboration, and customer success. Apply today to contribute to our mission of delivering exceptional solutions across industries!

Inside Sales Account Manager

Are you a driven sales professional who enjoys building relationships, uncovering opportunities, and helping customers succeed? Join Nagase America as an Inside Sales Account Manager , where you'll play a critical role in growing our business, strengthening customer partnerships, and shaping the future of our commercial success.

This is more than a sales support role-it's an opportunity to own your territory, influence revenue growth, and develop a strong foundation for a long-term sales career within a global organization. T he locations for this role are either in Itasca, IL or in New York/New Jersey area.

What You'll Do

Own and Grow Your Territory

• Manage a portfolio of customers within an assigned territory, with responsibility for meeting or exceeding annual sales goals
• Build deep understanding of customer needs, challenges, and objectives
• Serve as the primary point of contact for day-to-day customer support, ensuring timely follow-up and exceptional service
• Proactively grow existing accounts through scheduled outreach and consultative conversations

Generate New Business

• Identify and pursue new industries, customers, and market opportunities
• Execute outbound prospecting campaigns through calls, emails, and digital outreach
• Qualify inbound leads from marketing initiatives and convert interest into opportunity
• Build and maintain a healthy, high-quality sales pipeline

Discover, Qualify & Advance Opportunities

• Conduct discovery conversations to uncover pain points and buying readiness
• Qualify prospects using defined criteria to ensure strong fit and value alignment
• Present product information and solutions tailored to customer needs
• Address objections, communicate value, and guide prospects through early-stage sales decisions

Manage Pipeline & Performance

• Maintain accurate and timely CRM records (Salesforce preferred)
• Track and report sales activity, pipeline progress, and forecasts
• Monitor KPIs such as calls, emails, meetings, and revenue contributions

Collaborate & Grow

• Partner closely with marketing, account managers, and sales leadership to accelerate deal velocity
• Share customer insights that help refine sales strategies and product offerings
• Participate in continuous improvement initiatives and special projects

What You Bring

• Bachelor's degree (business or related field preferred)
• 1-3 years of inside sales, B2B sales, or customer-facing experience ( chemical distribution experience a plus)
• Strong communication skills with confidence on the phone, email, and virtual platforms
• A consultative mindset with the ability to ask great questions and uncover needs
• High energy, persistence, and a results-driven attitude
• Strong time management and multitasking skills in a fast-paced environment
• Experience with CRM systems (Salesforce preferred); SAP is a plus
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint

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