Food and Beverage Supervisor

LDK Seniors Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect ofeverything we do for our residents and ourteammembers. All LDK villages combine the best part of retirement living and agedcare to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again. AboutAmberfield LDK Seniors Living’s newest premium village,Amberfield, islocatedon Cotter Road in Weston, in Canberra’s inner south. It is a short driving distance to Yarralumla,Curtinand Woden town centre.Amberfieldwill feature 370+homes,comprisingofapartments, sky villas, and villas. LDK’srange of community activities will promote well-being and provide an exceptional and fulfilling senior livingexperienceso residents thrive at every stage of life. This is underpinned by the assurance of a full range of care options, from independent living to 24/7 high-level care, including dementia support. Residents will enjoy resort-style living, with first-class amenities on-site including a restaurant, cafe, bar, greengrocer,theatreand beauty salon. The wellness centre offers a gym, indoor pool, and private health consultation rooms. Thoughtfully designed outdoor spaces include a dog park and eco park. About the role Are you a passionate café professional who loves great coffee, innovative beverages and creating memorable customer experiences? As ourHospitality Supervisor - Café Operations, you will lead the daily operations of multiple café outlets within our vibrant retirement living community, ensuring exceptional service, high presentation standards and a welcoming atmosphere for residents and guests. This hands-on leadership role is perfect for an experienced café supervisor who thrives on the floor, leads by example and enjoys bringing fresh ideas to life. From crafting quality coffee and developing exciting seasonal drinks to coaching team members and creating engaging café experiences, you'll play a key role in driving our café culture and making every visit memorable. This is a full-time opportunity where your work schedule will be Monday-Thursday (8:30am-4:30pm), Friday (8:30am-5:00pm) Role r esponsibilities Lead daily operations across multiple café outlets to ensure efficient, friendly and consistent service. Maintain a visible and hands-on presence during service periods, supporting the team where needed. Prepare and serve high-quality coffee, beverages and light food offerings to company standards. Ensure café displays, grab-and-go offerings and retail areas are presented professionally at all times. Monitor stock levels and assist with ordering to ensure product availability. Supervise, coach and support café team members during daily operations. Assist with onboarding and training of new staff. Promote a positive, collaborative and customer-focused team culture. Ensure service standards, policies and procedures are consistently followed. Resident & Guest Experience Deliver warm and engaging service that exceeds resident and guest expectations. Respond promptly and professionally to enquiries, feedback and requests. Build positive relationships with residents through regular interaction and personalised service. Compliance & Standards Maintain high standards of food safety, cleanliness and workplace safety. Ensure compliance with food safety legislation, ACT Health requirements and company policies. Complete daily operational checks and required administration accurately and on time. Qualifications, Experience and Skills Current RSA certification. Current Food Safety Handling Certificate or willingness to obtain. Strong barista skills and experience preparing specialty coffee. Experience using hospitality Point of Sale systems. Professional Experience Minimum 1-2 years' supervisory experience in a café, restaurant or hospitality environment. Demonstrated experience leading teams during busy service periods. Experience with stock control, ordering and daily café operations. Strong understanding of customer service and café workflow management. Skills & Attributes Passionate hospitality professional with a genuine love of cafés and coffee. Strong hands-on leadership style and willingness to work alongside the team. Excellent coffee knowledge, including espresso extraction, milk texturing and café beverage preparation. Outstanding customer service and communication skills. Ability to motivate and support team members to deliver consistent service standards. Well organised with strong attention to detail. Positive, reliable and solutions-focused approach. Professional presentation and strong work ethic. Ability to work independently and manage competing priorities. Our Employee Value Proposition LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment. Competitive salary package Free on-site parking Purchased leave options, giving you the flexibility to take extra time off when you need it. Salary packaging with novated leasing options Rewards and retail discountsprogram Free daily coffee/tea/standard beverage for allstaff Continuous professional development and promotion opportunities Excellent company culture underpinnedby Love, Decency and Kindness (LDK) Beautiful workplaceenvironmentat all our villages Celebration of cultural events amongst staff and residents Employeereferral bonus and retention bonus Our Vision LDK Seniors’ Living's vision is that all seniors in Australia willbe treated with Love, Decency and Kindness on their ageingjourney. We live, breathe and play by our 3 core values of Love,Decency and Kindness every day. We are proud that every aspect ofour business revolves around these values and our vision to createa senior living option truly worth of Australian seniors, with a‘one move’ promise. Our employees are valued members of the LDK Family, whether theyare a Registered Nurse or Personal Carer, a Cleaner,Administrator, or a Cook for our residents in our kitchen. Ourongoing commitment is to support and foster their growth anddevelopment, so together we deliver the best possible outcomes forour residents. Please, only consider employment with LDK Seniors Living if you feelas strongly about our vision and our values as we do. #J-18808-Ljbffr LDK Healthcare