Retail Store Management Trainee - 2278

Overview Retail Store Management Trainee to join our Team! $13.00 to $24.50 per hour This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.34 per hour ON TOP OF YOUR HOURLY RATE. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program is available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle. Ability to earn unlimited commission above your hourly base rate. Vacation: one week of paid vacation after six months; additional weeks after one year and thereafter, with variations by state/local requirements. 120 hours after five years. Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years. Employee discounts available on the first day of active employment. Tuition Reimbursement with FirstCash Education up to $2,000 per year for full-time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment! Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more. This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience. Responsibilities of a Store Management Trainee This is a representative list of the general duties the Store Management Trainee position may be asked to perform and is not all-inclusive; other duties may be assigned as needed. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards. Recruit top talent by sourcing candidates through company-prescribed channels. Opens and closes the store, including counting cash drawers and merchandise, and ensuring procedures are followed to protect assets. Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans. Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, systems, and enterprise-level reporting. Evaluate the store's financial statements and drive profitability through communication and goal-setting. Ensure operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to ensure value and integrity of all loans issued. Complete assigned tasks and training for self-development as requested. Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives. Remain up-to-date on product knowledge. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with laws. Demonstrated ability to effectively supervise others. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on exterior areas or retrieve products stored in exterior storage. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Should be able to work in multiple locations as business needs dictate. Must have the ability to work a flexible retail schedule, including weekends and holidays. Store Manager Trainee will work 45+ hours a week; hours are based on business needs and not guaranteed. Computer literate and able to operate POS systems and office machines. Ability to multi-task in a fast-paced environment. Detail-oriented with strong organizational skills. Analytical skills. Cash handling experience is required. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Bilingual applicants are encouraged to apply. Commission Information The employee commission incentive plan is proprietary to FirstCash. Store Manager Trainee’s have the potential to earn 2-8% commission, based on the gross profit of personal performance. Applicants are provided with more details during the interview process. Note: The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management may assign/reassign duties at any time. Duties may change for reasonable accommodation or other reasons. Should you be offered a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Payrates will not be below any applicable local minimum wage requirements.

• Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.
• * FirstCash 401K program is available to all employees 21 years of age (or older).
• ** Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the position.

Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr Cash America Pawn