Retail Store Management Trainee - 2253

Overview Retail Store Management Trainee — to join our Team! $13.00 to $24.50 per hour This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.13 per hour ON TOP OF YOUR HOURLY RATE. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program is available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: one week of paid vacation after six months of active, full-time service; additional vacation after one year; 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted per local requirements). Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted per local requirements). Employee discounts available on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment! Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company\'s asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more. This position offers an hourly wage, plus Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience. Responsibilities Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers to meet FirstCash standards. Recruit top talent by sourcing candidates through company-prescribed channels. Open and close the store, including counting cash drawers and merchandise, and ensuring procedures are followed to protect assets. Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans. Administer processes within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting. Evaluate the store\'s financial statements and drive profitability through communication and goal-setting. Ensure operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to ensure value and integrity of all loans issued. Complete assigned tasks and training for self-development as requested. Communicate clearly with employees to ensure understanding of the store\'s mission and profit objectives. Remain up-to-date on product knowledge. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods (standing, walking, etc.) in accordance with laws. Demonstrated ability to effectively supervise others. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer exterior of the building or retrieve products stored in exterior storage areas. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Should be able to work in multiple locations as needed. Must have a flexible retail schedule including weekends and holidays. Store Manager Trainee will work 45+ hours a week; hours vary based on business needs. Computer literate and able to operate POS systems and standard office machines. Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills. Analytical skills; cash handling experience required. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Store Manager Trainees have the potential to earn 2-8% commission, based on gross profit of personal performance. Details provided during the interview process. Notes The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management can assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons. Arbitration: The company requires all employees to agree to a binding arbitration agreement to resolve disputes. Payrates will not be below applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply. FirstCash 401K program is available to all employees 21 years of age or older. Maximum base pay rate is based on applicant experience and skills. EEO: FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, etc. Reasonable accommodations will be provided for qualified individuals with disabilities. #J-18808-Ljbffr Cash America Pawn