Vehicle Upgrade Coordinator

divh2Vehicle Upgrade Coordinator/h2pHave you mastered customer engagement and sales? Ready to drive our dealership upgrade program?/ppAt Castle Hyundai of Oak Lawn, we are hiring a Vehicle Upgrade Coordinator. In this role, youll bridge service and sales with the goal of encouraging existing customers to upgrade their current vehicle to a newer one./ppWhat We Offer/pulliCompetitive salary/liliA supportive and collaborative work environment/liliOpportunities for growth and career advancement/liliComprehensive training and access to industry-leading tools and technology/liliBenefits package, including health insurance, 401(k) with company match, and more/li/ulpVehicle Upgrade Coordinator Responsibilities/pulliWorks directly with customers who bring their vehicles in for service to identify opportunities to talk about upgrading to a newer model/liliBuilds rapport and explains the benefits of upgrading (e.g., newer features, better financing, trade-in equity)/liliPresents tailored offers based on customer needs and dealership programs/liliActs as a liaison between the service and sales teams to capture upgrade leads from service customers and hand them off to sales consultants/liliCoordinates appointments, follow-ups, and communicates opportunities to the rest of the sales staff/liliUses the dealerships CRM and data systems to track leads, schedule follow-ups, and manage customer information/liliStays up to date on vehicle inventory, manufacturer incentives, and current sales specials/li/ulpVehicle Upgrade Coordinator Qualifications/pulliPrevious experience in automotive sales, customer service, and/or in a dealership upgrade role/liliStrong understanding of automotive sales and service operations/liliAbility to effectively communicate and collaborate between departments/liliComfort with CRM software and dealership management systems/liliAbility to multi-task and work in a fast-paced environment/liliProfessional, well-groomed personal appearance/liliClean driving record and valid drivers license/li/ulpVehicle Upgrade Coordinator: $55K - $90K Compensation will be based on performance and experience; pay ranges may vary from displayed amounts/ppWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./p/div