Senior Program Manager I, User Safety Strategy, Trust and Safety

Senior Program Manager I, User Safety Strategy, Trust and Safety Google Kirkland, WA, USA ; Austin, TX, USA Benefits for this role include: Health, dental, vision, life, disability insurance Retirement Benefits: 401(k) with company match Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks Baby Bonding Leave: 18 weeks Holidays: 13 paid days per year By applying to this position you will have an opportunity to share your preferred working location from the following: Kirkland, WA, USA; Austin, TX, USA . Bachelor's degree or equivalent practical experience. Qualifications 8 years of experience in program or project management. Experience leveraging automation for process engineering. Experience with data analytics. Experience leveraging AI to promote digital transformation. Demonstrated ability to think logically and work effectively in fast-paced, ambiguous environments, influencing and communicating cross-functionally and cross-geographically with all levels of management. Preferred Qualifications 8 years of experience managing cross-functional or cross-team projects. Experience working with business and technical cross‑function partners to drive complex cross‑team growth and AI long‑term strategic and transformational initiatives. About the job A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi‑disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross‑functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It’s your job to coordinate the players and keep them up to date on progress and deadlines. At Google we work hard to earn our users trust every day. Gaining and retaining this trust is critically important to Google’s success. We defend Google’s integrity by fighting spam, fraud and abuse, and develop and communicate state‑of‑the‑art product policies. The Trust and Safety team reduces risk and protects the experience of our users and business partners in more than 40 languages and across Google’s expanding base of products. We work with a variety of teams from Engineering to Legal, Public Policy and Sales Engineering to set policies and combat fraud and abuse in a scalable way, often with an eye to finding industry‑wide solutions. Trust and Safety team members are motivated to find innovative solutions, and use technical know‑how, user insights and proactive communication to pursue the highest possible quality and safety standards for users across Google products. The US base salary range for this full‑time position is $189,000-$274,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Orchestrate the transition from manual‑heavy review to AI‑native ecosystems. Serve as the resident expert on current as‑is state processes. Deconstruct legacy workflows and architect a to‑be strategy that maximizes efficiency and scale without compromising the integrity of our safety policies. Navigate complex, global initiatives by unifying Product, Engineering, and Policy teams. Ensure advanced AI solutions are seamlessly integrated into high‑stakes moderation workflows. Liaison between policy experts and technical teams. Convert complex policy nuances into scalable requirements for model training, prompt engineering, and expert labeling systems. Lead resource modeling and capacity planning across global teams to ensure technical and human expertise are effectively deployed to meet high‑priority safety goals. Influence safety strategy at the executive level while managing a complex stakeholder environment, ensuring our AI‑driven decisions are consistent, defensible, and aligned with our core values. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr Google Inc.