Aquatics Manager

Benefits Potential bonus opportunities Supportive, team-oriented work environment Profit sharing for eligible employees Paid birthday off Competitive salary Profit sharing Training & development About British Swim School Bay Area Houston A position at British Swim School is more than just a job — it is an opportunity to be part of a mission-driven team helping families feel safer around water every day. We teach life‑saving swim and survival skills that build confidence, create stronger swimmers, and make a lasting impact in the communities we serve. We are building a culture rooted in excellence, teamwork, and a people‑first philosophy . We believe in creating an environment where employees can grow professionally, bring their authentic selves to work, have fun, and take pride in meaningful work that changes lives. The Position The Aquatics Manager oversees the day‑to‑day operations of the aquatics program while ensuring a safe, consistent, and exceptional experience for students, families, and team members. This role combines operational leadership, team development, customer engagement, and program quality assurance. The Aquatics Manager leads by example and helps foster a positive, high‑performing culture centered around safety, excellence, accountability, and continuous improvement. Typical Responsibilities Recruit, train, coach, and develop instructors to ensure safe, high‑quality, and brand‑compliant lesson delivery. Create and manage employee and lesson schedules that support operational efficiency and an exceptional customer experience. Foster a positive, accountable, and team‑oriented culture centered around professionalism, communication, and continuous improvement. Implement and oversee safety, operational, and compliance protocols, including incident resolution, certification tracking, and program audits. Build strong relationships with families and team members through responsive communication, leadership support, and hands‑on operational involvement, including teaching lessons when needed. Minimum Qualifications High School diploma or equivalent required. 1+ years of leadership, supervisory, or management experience. 1+ years of customer service experience. Strong communication, organizational, and problem‑solving skills. Ability to lead with professionalism, integrity, accountability, and positivity. Proficiency with Google Workspace and/or Microsoft Office products. Preferred Qualifications Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required. Previous experience leading teams and delivering high‑quality customer experiences strongly preferred. Lifeguard, CPR, First Aid and/or AED certifications preferred (may be obtained during training). Certified Pool Operator (CPO) certification preferred. Who Thrives Here Successful team members at British Swim School Bay Area Houston are dependable, positive, solution‑oriented, and committed to high standards and continuous improvement. We value professionalism, teamwork, accountability, ownership, and people who genuinely care about helping swimmers, families, and fellow team members succeed. Our team members bring energy, integrity, strong communication, and a willingness to learn, grow, and contribute to a fun, supportive, and growth‑focused culture. More Than Swim Lessons “Here at British Swim School, we are more than just a fun, surface‑level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one – a survival school first and a learn‑to‑swim school second. Through this mission, we work to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.” #J-18808-Ljbffr