Senior ROI Representative - Health Information Management

Apply federal, state, and Swedish Medical Center regulations and policies for releasing appropriate protected health information documents on patients. Log and validate authorizations from patients, insurance companies, subpoenas, court orders, and other legal requests. Partner with the Release of Information Coordinator or ROI Specialist I to ensure that legal timelines are met. Assist customers whether on the phone or in person.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Coursework/Training: A graduate of an accredited Health Information Technology (HIT) program is required. Candidates who are less than three months from graduation can be considered, as long as proof of successful HIT program completion is provided to Swedish upon graduation
• Coursework/Training: Successful completion of a college level (for credit) medical terminology course is required within six months of position start date, or the candidate may show proof of completion for a previous course
• Coursework/Training: Successfully complete Epic desktop training within the first 90 days of starting in position
• Upon hire:
• National Registered Health Information Administrator - American Health Information Management Association --or--
• National Registered Health Information Technician - American Health Information Management Association
• 2 years of relevant experience in an acute care hospital setting or a multiple doctor clinic
• Graduates of an accredited Health Information Technology program may consider this equal to one year of experience

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits .

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .