Field Service Technician

Field Service Technician Must have experience with heavy equipment and/or hydraulic systems and rigs. Must be okay with 80-90% of international travel (non‑negotiable). Join a Team That Keeps Critical Equipment Running We’re looking for a skilled and motivated Field Service Technician who enjoys solving mechanical and technical challenges, working directly with customers, and traveling to support equipment operations around the world. In this role, you’ll diagnose, repair, and maintain heavy equipment at company facilities, customer job sites, and partner locations while delivering exceptional technical support and service. This is an opportunity to work hands‑on with advanced machinery, expand your technical expertise, and make a direct impact on customer success and equipment performance. What You’ll Do Diagnose, troubleshoot, and repair mechanical, hydraulic, and electrical equipment issues in both shop and field environments. Respond to customer service requests by assessing equipment performance, identifying root causes, and recommending effective repair solutions. Perform hands‑on equipment repairs, preventative maintenance, and technical inspections. Research and identify spare parts requirements and recommend appropriate replacement packages. Provide technical support and guidance to customers, business partners, and internal teams both in person and remotely. Complete service reports, damage assessments, and repair documentation accurately and efficiently. Coordinate service activities with internal departments and supervisors to ensure timely resolution of customer needs. Assist in maintaining technical manuals, service records, and operational documentation. Support continuous improvement efforts by documenting and communicating product or equipment issues. Follow all company safety, quality, and operational procedures. Travel to customer and partner locations as needed to support service operations. What We’re Looking For Education & Training High school diploma or equivalent required. Associate degree or technical certification in mechanical, hydraulic, electrical, or heavy equipment technology preferred. Technical Skills Experience troubleshooting and repairing mechanical, electrical, and hydraulic systems. Ability to read and interpret technical manuals, diagrams, flow charts, and maintenance schedules. Proficiency with Microsoft Office applications including Excel, Word, and Outlook. Strong verbal and written communication skills. Ability to work independently and deliver excellent customer service in fast‑paced environments. Experience Minimum of 2 years of related technical training and/or field service experience. Equal Opportunity Employer / Disabled / Protected Veterans Equal Opportunity Employer / Disabled / Protected Veterans. The Know Your Rights poster is available here: Pay transparency policy is available here: We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E‑Verify program. #J-18808-Ljbffr AppleOne Employment Services