Closing Manager

Description:
CLOSING MANAGER

Location: Adventure Park
Position Type: Part-Time / Evenings & Weekends Required
Reports to: Operations Manager


ABOUT ADVENTURE PARK

Our Mission

We will provide the highest quality of fun, food, attractions, and service to all our guests-and that is determined by having quality people in place like you and your fellow team members.

We believe the small details will have a BIG impact!

Our Purpose

Adventure Park provides fun and memories to families, impacting and inspiring our community.

Our Vision

Creating lasting memories through fun, connection, and celebrations.

Who We Are

We are locally owned, we love our community, we love our team, and we love our park.

Adventure Park is a family-focused entertainment destination dedicated to creating safe, exciting, and memorable experiences for guests of all ages. Our success depends on a team that takes pride in the park, takes care of one another, and understands that the small details have a BIG impact.

POSITION OVERVIEW

The Closing Manager is responsible for leading the park through a successful and secure end-of-day operation.

This position is critical to making sure the park is safe, clean, secure, organized, and ready for the next day.

The Closing Manager must be dependable, detail-oriented, confident leading a team, and willing to hold team members accountable for completing closing responsibilities correctly.

The job isn't simply to close the park-it's to leave the park better than you found it and set the next team up for success.

WHAT YOU'LL DO

Lead the Closing Team

• Oversee all end-of-day operations and ensure a smooth closing process.
• Assign and monitor closing responsibilities for team members.
• Supervise and support employees throughout the closing process.
• Ensure employees complete assigned duties correctly and on time.
• Hold team members accountable for following closing procedures.
• Lead by example and maintain a positive, professional attitude.
• Communicate with the Operations Manager / General Manager regarding closing concerns.

Secure the Park

• Ensure all gates, doors, restricted areas, and other access points are properly secured.
• Ensure Guest Services and other applicable POS systems are properly closed and reconciled.
• Follow all cash-handling and security procedures.
• Confirm that the park is fully secured before leaving.
• Report any security concerns immediately.

Attraction Closing

• Ensure all attractions are properly shut down according to established safety procedures.
• Confirm attractions are left clean, organized, and ready for the next operating day.
• Follow attraction-specific closing procedures.
• Communicate equipment or operational concerns to management.
• Ensure any attraction requiring additional attention is documented and communicated.

Cleanliness & Park Readiness

• Conduct final walkthroughs of the park.
• Ensure guest areas are clean, organized, and properly prepared.
• Check restrooms, dining areas, attractions, common areas, and other assigned areas.
• Ensure trash and other closing responsibilities are completed.
• Identify areas that require additional cleaning or attention.
• Leave the park guest-ready for the next day.

Safety & Risk Management

• Ensure all safety policies and procedures are followed.
• Identify and report safety hazards.
• Document injuries, incidents, maintenance concerns, and operational issues as required.
• When safety is in doubt, communicate with management before proceeding.
• Ensure employees understand and follow proper closing procedures.
• Never allow an employee to skip a safety requirement simply to finish closing faster.

Communication & Next-Day Preparation

• Document maintenance, safety, staffing, supply, or operational issues.
• Communicate important information to management before leaving.
• Leave clear notes for the opening team when necessary.
• Identify anything that could affect the next day's operation.
• Ensure the next team has the information they need to start the day successfully.

THE CLOSING MANAGER MINDSET

At Adventure Park, closing isn't just turning off the lights.

A great Closing Manager understands that the quality of tomorrow's operation starts with how we close today.

We are looking for someone who:

• Owns It - Takes responsibility for the entire closing process.
• Checks It - Doesn't assume something was done; verifies it.
• Leads It - Keeps the team moving and maintains accountability.
• Secures It - Protects our guests, employees, equipment, and property.
• Communicates It - Makes sure important information doesn't get lost overnight.
• Finishes It - Doesn't leave incomplete work for the next shift.
• Improves It - Identifies problems and helps find solutions.

If it isn't checked, it isn't closed.

WHAT WE'RE LOOKING FOR

• Previous supervisory or management experience preferred.
• Strong leadership and team communication skills.
• Highly responsible, punctual, and trustworthy.
• Strong attention to detail.
• Ability to remain calm and decisive in a fast-paced environment.
• Comfortable enforcing policies and holding team members accountable.
• Strong problem-solving skills.
• Ability to work independently and make decisions within established authority.
• Basic understanding of POS systems and cash handling.
• Ability to follow detailed procedures and checklists.
• Comfortable working late evenings and during high-volume periods.
• Positive attitude and willingness to help wherever needed.

AVAILABILITY REQUIREMENTS

• Evening and weekend availability required.
• Must be available during peak seasons, including:
  • Spring Break
  • Summer
  • Special events
  • Other high-volume periods
• Flexibility during busy periods is essential.
• Must be dependable and able to consistently complete assigned closing responsibilities.

WHY YOU'LL LOVE WORKING HERE

Adventure Park is an exciting, energetic workplace where every day brings something different.

As a Closing Manager, you'll have the opportunity to lead a team, develop your management skills, and play an important role in keeping the park operating at its best.

We believe in:

Teamwork.
Accountability.
Safety.
Fun.
Creating Memories.

And most importantly, we love our community, we love our team, and we love our park.

OUR IDEAL CLOSING MANAGER

You're the person who doesn't leave things halfway done.

You walk through the park one more time because you want to make sure everything is right. You notice the door that wasn't locked, the trash that wasn't emptied, the attraction that wasn't properly shut down, or the issue that tomorrow's team needs to know about.

You're dependable. You're observant. You're willing to hold people accountable. And when something goes wrong, you're the person who looks for a solution.

You don't just close the park.

You set tomorrow's team up for success.