Clinical Therapies Scheduling Coordinator - Float

Overview This position is based on-site and will require travel to various Clinic locations within the Columbus Metropolitan area, depending on operational needs. Job Description Summary Manages the entire patient scheduling process of the section and maintains patient reminder activity in conjunction with the scheduling. Job Description Essential Functions: Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics. Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information. Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments. Generates reports on scheduling activities and presents them to relevant parties as needed. Education Requirements High School graduate or equivalent. Licensure Requirements Not specified. Certifications Not specified. Skills Excellent customer service skills to interact with the public, internal and external stakeholders. Experience Two years of medical secretary experience. Physical Requirements Occasionally: Lifting / Carrying 0-10 lbs; Lifting / Carrying 11-20 lbs; Machinery, Pushing / Pulling 0-25 lbs. Standing FREQUENTLY: Color vision, Flexing/extending of neck, Reaching above shoulder, Walking CONTINUOUSLY. Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: Talking on telephone Constantly (67-100%). EOE Statement EOE M/F/Disability/Vet. #J-18808-Ljbffr 10 Nationwide Children's Hospital