Sr. Business Systems Analyst - Supply Chain Planning

Join our Information Technology team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day. Position Sr. Business Systems Analyst - Supply Chain Planning Department Information Technology Work Location Marlborough, MA, El Paso, TX, Dallas, TX, Arlington, TN Hybrid Schedule At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations. What you will be doing We are seeking a highly skilled Sr. Business Systems Analyst - Supply Chain Planning to support the design, execution, and optimization of supply chain planning processes and systems across the HELE business. This role plays a critical part in enabling data-driven planning decisions, system stability, and continuous improvement using platforms such as O9 Solutions, Oracle ASCP, and ERP-integrated ecosystems.

1. Data Analysis & InsightsAnalyze demand and supply planning data to identify trends, forecast accuracy gaps, and improvement opportunities across HELE categories. Support forecast performance tracking (BIAS, MAPE, Forecast Value Add) and inventory health metrics. Provide insights on seasonality, promotion uplift, and new product introductions (NPI) specific to HELE markets.
2. Planning System Support (O9 /ASCP)Maintain and support O9 Demand & Supply Planning modules, including configuration, master data alignment, and troubleshooting. Support legacy and integrated systems such as Oracle ASCP and ERP interfaces. Ensure data integrity across Item, Location, Customer, and Planning hierarchies.
3. Reporting & KPI ManagementDevelop and maintain dashboards and reports for: Forecast accuracy Supply plan adherence Inventory optimization (DOS, turns, service levels) Support executive and operational reporting for S&OP / IBP cycles. Manage and enhance planning KPIs within O9 and reporting tools (Power BI or equivalent).
4. Demand & Supply Planning EnablementSupport end-to-end Demand Planning: Statistical forecasting Consensus forecasting Promotion and event-based forecasting Support Supply Planning: Constrained supply planning Network optimization Inventory optimization and deployment strategies Align system capabilities with SIOP, S&OP, and IBP processes across regions.
5. HELE-Specific Planning CapabilitiesSupport planning for high SKU proliferation and frequent product transitions (soft/hard/staggered). Enable promotion planning and uplift modeling for retail and e-commerce channels. Support product lifecycle management (NPI, phase-in/phase-out) within planning systems. Address demand volatility and regional variability (NA, EMEA, LATAM). Drive planning segmentation strategies.
6. Process Improvement & GovernanceIdentify and implement process standardization opportunities across regions and functions. Partner with business and IT teams to reduce manual intervention and enable governed self-service planning capabilities. Support data governance and hierarchy management (Item, Customer, Supply Chain structures).
7. Project Delivery & TransformationSupport and drive initiatives related to: O9 APS implementation and enhancements ERP modernization and integration programs Planning model optimization and automation Participate in SIT/UAT cycles, ensuring solution quality and alignment to business requirements. Contribute to functional design documentation and solution architecture alignment. Drive alignment between HELE business processes and planning system capabilities across regions. Own/Support functional architecture for supply chain planning systems, including integrations with ERP, data platforms, and analytics. Provide direction to build/support teams for O9 configuration and enhancements. Ensure solutions are scalable, standardized, and aligned with global planning governance models. Act as a bridge between business stakeholders, IT, and data teams.

Required Qualifications Bachelor's degree in supply chain management, Information Technology, Business Administration in supply chain with IT/ Analytics, or a related field. 7+years of experience in supply chain planning systems. Hands-on experience with: O9 Solutions (Demand & Supply Planning configuration) Oracle ASCP Integration between ERP and planning systems. Strong understanding of: Demand Planning (statistical + consensus) Supply Planning (network, constrained planning) S&OP / IBP processes. Strong analytical and problem-solving skills. Ability to work cross-functionally and influence stakeholders. Ability to travel up to 20-25% domestically. Ability to attend early and late conference calls for international teams (EMEA and APAC). Preferred Qualifications Experience in consumer products / HELE-type environment (high SKU, promotions-driven). Experience with Power BI / advanced analytics / SQL. APICS (CPIM / CSCP) or equivalent certification. Benefits Salary + Bonus Healthcare Dental Vision Paid Holidays Paid Parental Leave 401(k) with company match Basic Life Insurance Short Term Disability (STD) Long Term Disability (LTD) Paid Time Off (PTO) Paid Charitable (volunteer) Leave Educational Assistance Compensation In Massachusetts, the standard base pay range for this role is $100,000.00 - $130,000.00 annually. This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees. More Information For more information about Helen of Troy, visit You can also find us on LinkedIn, and Glassdoor. Equal Opportunity & Diversity Statement Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at View phone number on click.appcast.io. Disclaimer The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time. #J-18808-Ljbffr Helen of Troy