Operations Manager (Bilingual Mandarin & English)

Operations Manager (Bilingual Mandarin & English) Base pay range: $60,000.00/yr - $120,000.00/yr We are hiring multiple Operation Support Specialists to lead and manage our operations teams across multiple locations in America. In this role, you will oversee operations in various regions, supervise data-related tasks, and optimize standard operating procedures to ensure efficient and standardized operations. You will support and guide local operations teams in cities throughout the United States. Job Type : Full Time Work Location : Onsite - All across the US Who Are We? UniUni is a Canadian courier for e-commerce and logistics companies that focuses on energy and determination. Our team and technology elevate and streamline fulfillment services in Canada to meet customers\' demanding expectations. With tens of thousands of parcels fulfilled daily, we are a leader in last mile delivery and e-commerce fulfillment operations in Canada. What Do We Offer? At UniUni, we offer opportunities for employees to achieve their career goals. We value both lateral moves and vertical promotions and aim to develop skills, broaden experience, and help you build a rewarding career. If you are ready to join UniUni\'s dynamic team, apply online and share how you can contribute to our success. Requirements Primary Responsibilities: Extensive experience in operational support in the logistics or related field Excellent data analysis skills, focusing on key metrics and trends to identify issues and improvement opportunities Familiarity with developing and implementing data tracking systems and templates to ensure data accuracy and consistency Proficiency in management practices and team leadership to supervise adherence to standard operating procedures Strong communication and coordination abilities to collaborate with personnel across different levels and departments, driving operational improvements Familiarity with concepts of process standardization, automation, and SOP optimization, with preference for relevant experience Proficient in utilizing automation tools and data management systems to develop and manage efficient operational processes Ability to review and optimize SOPs, using data analysis to guide changes and ensure effectiveness Skilled in organizing training meetings to communicate the usage of new SOPs, automation tools, and data management systems Qualifications: Required Knowledge And Experience 3 years of work experience in the warehouse and logistics industry. Bachelor\'s degree or higher Possession of a valid driver\'s license in Canada or the United States and willingness to travel up to 90% of the time Ability to learn quickly and excellent problem-solving skills, with the ability to handle unexpected situations Strong planning, management, and coordination abilities Excellent communication skills, both written and verbal Proficiency in basic computer operations, including Microsoft Office, and some data analysis skills Benefits: 401(k) Dental, Vision, Medical insurance Paid Time Off H1B Sponsorship On-site locations : Vernon, California, United States; Edison, New Jersey, United States; Dallas, Texas, United States; Doral, Florida, United States; Chicago, Illinois, United States Other possible locations: Broadview, IL; Dallas, TX; Miami, FL; Fresno, CA; Denver, CO; Seattle, WA #J-18808-Ljbffr UniUni