Benefit Specialist

Location & Compensation Location9200EastPimaCenterParkway, Scottsdale, AZ, 85258, United States Base Pay$21.5 - $23.5 / Hour Employee TypeFT Non-Exempt Company Overview LaborFirst is the leader in Care Navigation and advocacy, dedicated to improving outcomes and satisfaction for group plan sponsors and their members. Founded in 2005, we partner with all major national health carriers to serve 450+ clients and over 375,000 Medical and Pharmacy lives across all 50 states. We deliver high-touch solutions that drive value while preserving benefits. RetireeFirst, a LaborFirst solution, provides end-to-end Retiree Benefits Management. In partnership with plan sponsors, brokers, and consultants, we design, implement, manage, and administer Medicare benefits, ensuring a seamless transition and continued support. HealthActive, our solution for self-insured health plans with actives and early retirees, combines one-on-one health advocacy with technology-driven insights to help members successfully navigate their healthcare journey. Summary of Position Provide High Level Customer Service to all Participating Members. Reports to the Client Service Managers and the Client Service Director to assist with team responsibilities. Duties & Responsibilities Fully versed in assisting members with any issues/concerns. Assist Team Leads with Projects/Eligibility/Billing. Attend Team/Division Meetings. Able to handle most retiree calls with little to no support from management. Fully versed in all our products, processes, and procedures. Requirements Licensing & Qualifications High School Diploma or Equivalent Preferred Qualifications Life and Health License AHIP Training and Certificate Benefits 401k contribution Generous vacation time Opportunity to grow Fastest 50 Growing Companies in NJ Must be excluded from OIG/SAM All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics, or disability unrelated to job performance. #J-18808-Ljbffr