Sr QA Engineer, Salesforce

We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Sr Quality Assurance Engineer, Salesforce is responsible for executing high-quality testing strategies across Salesforce platforms, ensuring the reliability, scalability, and integrity of enterprise applications. This role operates as a senior individual contributor, partnering closely with engineering, product, and business stakeholders to validate complex Salesforce solutions. The Senior QA Engineer will design and execute comprehensive test plans, contribute to automation frameworks, and provide subject matter expertise to ensure consistent adherence to quality standards across all phases of the software development lifecycle. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Lead test planning and execution efforts for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and associated integrations. Analyze business requirements, technical design documents, and user stories to develop, maintain, and execute detailed test plans, scenarios, and test cases. Design, develop, and execute automated test scripts to support regression and end-to-end testing using tools such as Provar, Selenium, or UFT. Ensure adherence to QA best practices, standards, and methodologies, while continuously identifying opportunities to improve testing efficiency and effectiveness. Manage defect lifecycle processes, including logging, tracking, triaging, and resolution validation using tools such as Jira, TestRail, ALM, or similar platforms. Collaborate cross-functionally with developers, business analysts, product owners, and project managers to ensure alignment on requirements and quality expectations. Maintain comprehensive documentation of test execution, results, and defect reporting to provide transparency to stakeholders. Track and report on QA metrics, including test execution progress, defect density, and pass/fail rates, providing actionable insights. Contribute to the development and enhancement of test automation frameworks and CI/CD-integrated testing practices. Identify, troubleshoot, and resolve complex testing issues across multiple systems, integrations, and environments. Develop end-to-end test scenarios spanning multiple workstreams, applications, and service domains. Anticipate cross-functional testing risks and proactively recommend mitigation strategies. Provide mentorship and guidance to junior QA team members, supporting skill development and knowledge sharing. Participate in peer reviews of test artifacts to ensure completeness, consistency, and adherence to standards. Contribute to the evolution of QA processes, tools, and frameworks, including input into overall quality architecture. Stay current with emerging technologies, Salesforce platform enhancements, and industry best practices in quality engineering. Requirements Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent practical experience. 7–10+ years of experience in software quality assurance across all phases of the SDLC Strong hands‑on experience testing Salesforce platforms and ecosystems. Proven expertise in test automation, including functional, regression, and integration testing. Experience working within SaaS and cloud‑based application environments. Familiarity with DevOps practices and CI/CD pipelines. Demonstrated experience with test management and defect tracking tools. Strong understanding of Salesforce platform capabilities, including standard vs. custom functionality. Proficiency in writing complex SQL queries for backend data validation. Experience testing complex, multi‑system integrations and distributed architectures. Strong analytical, organizational, and problem‑solving skills with attention to detail. Excellent verbal and written communication skills, with the ability to engage both technical and non‑technical stakeholders. Experience working in Agile environments (Scrum and/or Kanban). Self‑motivated with a continuous learning mindset and ability to adapt in fast‑paced environments. Preferred Qualifications/Skills Salesforce certifications (e.g., Administrator, Platform App Builder). Hands‑on experience with automated testing tools such as Selenium or Provar. Experience testing Salesforce integrations with external systems and APIs. Familiarity with ITSM tools such as ServiceNow Experience with web services testing (REST/SOAP APIs) Exposure to additional testing frameworks and modern QA toolsets. Physical & Office/Site Presence Requirements This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. Up to 25% travel is required. Additional Requirements These qualifications address additional attributes that will enhance the Associate's ability to perform a particular function, but that are not required. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. This role is primarily remote. However, candidates who reside within a 50-mile radius of Irving, TX or Miami, FL—or within commuting distance of any Lennar hub—are expected to work onsite at least three days per week, or as otherwise directed by their manager. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well‑being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. #J-18808-Ljbffr