Senior Director, Remote Customer Success & Renewals
J.D. Power
- Remote job
JD Power is seeking a Senior Director of Customer Success (Auto Adjacent Solutions) to maximize customer value, retention, and growth through proactive partnership and tiered service delivery. You will lead a new CS team within a defined portfolio, coaching at scale and ensuring disciplined execution across a diverse group of CS managers. The role partners with Sales, Product, Customer Solutions, and Marketing to drive revenue outcomes and long-term customer value, with a focus on renewals, CS #J-18808-Ljbffr J.D. Power
$115k - $194.4k
...An overview of this role As the Senior Renewal Operations at GitLab, you will own the... ...will partner closely with Renewals and Customer Success leadership, Sales, Finance, and Revenue... ...to solution. You will work in an all-remote, values-driven environment where documentation...Remote workSeniorFull timeFlexible hours- ...Connect, based in Irvine, CA, is seeking a Senior Customer Success Manager to guide a portfolio of customer... ..., monitor health and usage, and drive renewal-related activities, reporting to the Director, Customer Success. Remote (U.S.) opportunities exist for this role....Remote jobSenior
- ABC Fitness seeks a Sr. Client Success Manager to manage relationships with fast-growing clients, driving adoption and outcomes across renewals, expansion, and advocacy. You will build strong client relationships, deliver strategic insights, and share learnings across...Remote jobSenior
$140k - $155k
PassFort is seeking a Senior Customer Success Manager based in Illinois to lead relationships with enterprise customers across the US. This role focuses on onboarding, retention, and driving value for clients with the platform. The ideal candidate will have over 5 years...Remote jobSenior- Story Terrace Inc. is looking for a Senior Customer Success Manager based in Annapolis, Maryland to lead enterprise customer relationships across... ...a competitive salary and numerous benefits, including remote work opportunities and professional development budgets. #J...Remote jobSenior
- PassFort is seeking a Senior Customer Success Manager to lead enterprise relationships in Texas and drive customer value from our SaaS platform... ...offers competitive pay and various benefits, including a remote work budget and personal development funds. #J-18808-Ljbffr...Remote workSenior
$255.04k - $300k
...steps. Our partner is looking for a Senior Director, Customer Success based in United States. This is a... ...value. Close collaboration with Sales, Renewals, Support, Product, and Engineering... ...employee benefits package. Remote work opportunity within the United States...Remote workSeniorFull time$150k - $175k
Title: Customer Success Senior Director (Auto Adjacent Solutions) Location: United States (Remote) Reports To: VP, Customer Success This Role: This role is responsible for maximizing... ...people leader who can coordinate complex renewal and servicing activities, coach at scale,...Remote workSenior- A growing tech company in the United States seeks a Customer Success Manager to oversee Tier 1 accounts and drive growth through upselling. This remote role is ideal for someone with 5+ years of experience in a high-growth SaaS environment, strong communication skills,...Remote jobSenior
- Sleek is seeking a Customer Success - Renewals professional to renew services across our global client base, driving revenue and high CSAT. You... ...skills (Tableau), and experience with SMEs. We offer flexible remote work and global collaboration across our teams. #J-18808-...Remote jobSeniorFlexible hours
$104.8k - $176.4k
...overview of this role As a Customer Success Operations Manager at GitLab... ...function. Reporting to the Senior Manager of Sales & CX... ...You will work in GitLab's all-remote, values-driven environment where... ..., including pipeline and renewal reviews, customer health reporting...Remote workSeniorFull timeHome officeFlexible hours- ....Could that be you?Your MissionOwn and drive successful renewals, retention, and expansion across UiPath enterprise customer accounts. You will partner closely with Account... ..., the number of hybrid, office-based, and remote workers will vary from team to team. Applications...Remote workSeniorContract workWork at officeImmediate start
- Story Terrace Inc. is seeking a Senior Customer Success Manager in Atlanta, Georgia, to lead relationships with enterprise customers across the... ...role will focus on onboarding, adoption, retention, renewals, and expansion across a portfolio of accounts. The ideal candidate...Remote jobSenior
$135k - $150k
Senior Manager, Customer SuccessAt EverCommerce [Nasdaq: EVCM], we are on a mission... ...a Senior Manager, Customer Success at EverHealth. EverHealth... ..., value realization, and renewal/expansion plays. Own key performance... ...success in leading a remote team of strategic CSMs with...Remote workSeniorFull timeWork at officeLocal areaImmediate startFlexible hours$110k - $172k
...platform provide measurable success in its mission to... ...Job Summary: The Senior Director of Client Services is... ...engagements, and drives renewal and cross-sell... ...strategy meetings with Customer Success team to review... ...consistent with legal requirements. #LI-Remote...Remote workSeniorFull timePart time$178.7k - $320.43k
....You’ll be a trusted advisor for customers. You’ll increase sales by expanding renewals and displacing competitive products... ...industry.This a fully remote position.ResponsibilitiesManage your... ...Technical Solutions Executive, Customer Success Managers, channel partners, and...Remote workSeniorBase plus commissionFull timeFor contractors$135k - $165k
...operational foundation for Pendo's Customer Engineering organization:... ...role has strong customer success and sales engineering domain... ...onboarding handoff workflows, renewal and expansion pipeline governance... ...per week unless designated remote.Benefits: Highly competitive,...Remote workSeniorWork at officeFlexible hours3 days per week- Informa TechTarget is seeking a Senior Key Account Director to grow a defined territory of 10-15 Key Accounts and manage renewals. You will drive new business across our technology research, consulting, and marketing services portfolio while maintaining strong client relationships...Remote jobSenior
- ...Senior Account Manager / Account Growth Owner Tactiq is a global meeting intelligence... ...engagement level. This is not Customer Success. This is not support. This is not "relationship... ...~ Net Revenue Retention target ~ Renewal negotiations ~ Commercial roadmap per...Remote workSenior
- Veeam is seeking a Senior Manager, Customer Success Engineering to lead a team delivering measurable outcomes for the Veeam Data Platform. The leader will coach managers, drive onboarding and renewal readiness, and partner with Sales, Product, and Support to align activities...Remote jobSenior
- ...product company enabling seamless interactions between customers and technology. This remote-first role focuses on the UK & Ireland region, owning both... ...customers, advise on production deployments, and drive renewals, expansions, and cross-sell opportunities....Remote workSenior
- ...help manage large projects across US enterprises. We are hiring a Senior Customer Success Manager to lead relationships with enterprise customers, focusing on onboarding, adoption, retention, renewals and expansion across a portfolio of accounts. You will act as a trusted...Remote jobSenior
- ElevenLabs is hiring a Senior Customer Success leader to own onboarding, enablement, and growth across our platform... ..., monitor usage and engagement, and drive renewals, expansions, and cross-sell opportunities. This remote-first role covers Southern Europe and requires...Remote jobSenior
- ...experienced Sr. Account Director to lead and grow... ...across our enterprise customer base. You will own the... ...for each account, drive renewals, expand product adoption... ...a trusted advisor to senior marketing leaders, you... ...partner with Customer Success, Consulting, Finance,...Remote jobSenior
$159.3k - $273.2k
...Delivery, Legal, and other senior stakeholders to shape... ...are critical. Success is measured by client... ...value realization, and customer satisfaction-not quota... ...the flexibility to work remotely * from anywhere within... ...issuesPartner across renewals, value management, legal...Remote workSeniorMinimum wageFull timeWork experience placementWork at officeLocal area- HealthEdge seeks a Senior Customer Success Engineer (CSE) to own outcomes across customer accounts in... ...cross‑functional teams, drive renewal and expansion opportunities, and maintain... ...trusted reporting for executives. In this remote US role, you will establish customer success...Remote jobSenior
- ...Senior Account Manager Remote Position Overview Solutions by Text (SBT) is... ...higher-value and more complex customer relationships, with a... ...customers are operationally successful, commercially retained, and... ...Responsibilities Revenue Retention & Renewal Ownership (Primary Focus)...Remote workSeniorContract work
$110k - $130k
...Description Senior Account Manager Location... ...3 days onsite, 2 days remote) 60173 Travel: 25-5... ...and grow strategic customer accounts within the... ...revenue growth. The successful candidate will bring... ...contract negotiations, renewals, and pricing discussions...Remote workSeniorContract workWork at officeLocal area$140k - $150k
...Senior Account Manager Company Overview Join a dynamic... ...client portfolio. This isn't a renewals-only role. You'll be... ...Account Management and is fully remote, working standard East Coast... ...Product, Marketing, Ops, and Customer Success to solve client problems fast...Remote workSeniorBase plus commissionContract workCurrently hiringImmediate startShift work- ...future with Keyfactor! Title: Senior Renewal Specialist Location: United States; Remote (EST or CST preferred)... ...accounts, procurement-intensive customers, and enterprise agreements.... ...with Sales leadership, Customer Success leadership, Finance, and Legal...Remote workSeniorFull timeContract work
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