Business Office Manager

Business Office Manager (BOM)Complete Care at Hales Corners is a pillar in the community, committed to improving lives daily through high-quality healthcare and extraordinary compassion. We are actively hiring a Full-Time Business Office Manager (BOM) to join our dedicated team.Days of work would be Monday-Thursday 8a-4:30p. No Weekends!Why Work With Us?At Complete Care at Christian Home, you'll find a supportive, family-like community where you can truly thrive.Career Growth: Build a rewarding career with an established organization deeply committed to your professional success.Supportive Culture: Join a collaborative, welcoming atmosphere where team members genuinely care for one another.Excellent Benefits: Competitive wages, a comprehensive benefits package, and a beautiful work environment.Key ResponsibilitiesAs our Business Office Manager, you will ensure the financial health and smooth operation of our facility:Financial Record Keeping: Manage cash receipts, maintain resident trust accounts (balanced monthly), and secure financial data within resident files.Billing & Collections: Coordinate with corporate billers for timely invoicing and partner with the Administrator to manage accounts receivable and collections.Resident & Family Support: Assist residents and families with bill explanations and guide them directly through the Medicaid qualification process.Compliance & System Management: Maintain accounts receivable systems and ensure strict adherence to reimbursement regulations.Confidentiality: Uphold absolute privacy regarding all sensitive resident and financial information.Coordination and Administration of Resident Transportation Services and AppointmentsQualificationsHigh School Diploma or equivalent.Previous Business Office Management experience, preferably within a healthcare or long-term care setting.Must have at least three (3) years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, or other related health care facility.Knowledgeable of skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.Strong understanding of financial operations, patient accounts, and reimbursement systems.Bachelor's degree in accounting, Business Administration or related field preferred.Complete Care at Christian Home is an equal opportunity employer.Ready to make a meaningful impact? Apply today to join our team!