Admissions Counselor (Lima)

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Job Title: Admissions Counselor (Lima) Department: Lima | Campus As a member of the admissions team at The Ohio State University at Lima the admissions counselor will spend the greatest amount of time through the year performing the following job responsibilities: managing a recruitment territory; executing territory specific recruitment activities and events using data to make recruitment decisions; developing and maintaining positive relationships with high schools, community based organizations, and community colleges; traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year; making recruitment calls to prospective students, learning, and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes. Additional responsibilities include but are not limited to: counseling and corresponding with students, families, university departments, or other stakeholders regarding The Ohio State University application and enrollment policies, procedures, and general information over the phone, via email, and in person; conducting large and small-group presentations; learning and maintaining knowledge of the areas within the office and university to best direct questions from staff and guests; researching and resolving problems in a timely manner and escalating them when appropriate; assisting with on and off campus recruitment events and projects; coordinating recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus; serving as the coordinator for administrative tasks that support recruitment and enrollment of new students; carrying out steps and coordinating with colleagues and other campus partners to achieve success; participating as an active community member of the Ohio State Lima admissions team through membership on committees; and completing special assignments and other duties as assigned. Job Duties/Responsibilities 50% : As a member of the admissions team at The Ohio State University at Lima, the admissions counselor will spend the greatest amount of time through the year performing the following job responsibilities: managing a recruitment territory; executing territory specific recruitment activities and events using data to make recruitment decisions; developing and maintaining positive relationships with high schools, community based organizations, and community colleges; traveling to high schools, community colleges, and college fairs to represent The Ohio State University with possible travel, within the state of Ohio, up to 7 weeks per year; making recruitment calls to prospective students, learning, and using the CRM (Salesforce), Student Information System (Peoplesoft), and other technologies to perform timely and accurate entries into databases regarding student application information, call/email/text activity and other processes. 25% : Counsel and correspond with students, families, university departments, or other stakeholders regarding Ohio State’s application and enrollment policies, procedures, and general information over the phone, via email, and in person; conducts large and small-group presentations; learns and maintains knowledge of the areas within the office and university to best direct questions from staff and guests; research and resolve problems in a timely manner and elevate them when appropriate; assist with on and off campus recruitment events and projects; coordinate recruitment for special programs, as assigned, which may include transfer, veterans, and College Credit Plus. 20% : Serve as the coordinator for administrative tasks that support recruitment and enrollment of new students; carry out steps and coordinate with colleagues and other campus partners to achieve success. 5% : Participate as an active member of the Ohio State Lima community through membership on committees; complete special assignments and other duties as assigned. Education/Experience Required: Bachelor's degree or equivalent experience; Program planning and implementation; Familiarity with office desktop technology; Early morning, evening, and weekend hours required. Desired: Knowledge of CRM and other recruitment technology platforms; Excellent oral, written and interpersonal communication skills 1-2 years related experience preferred. Career Roadmap Function: Academic Administration Sub-Function: College and Regional Recruiting and Enrollment Career Band: Individual Contributor - Specialized Job Level: S1 Entry Salary range for this position is $19.28/hr – $25.19/hr. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the candidate’s qualifications. Location: Student Services Center (0596) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. #J-18808-Ljbffr The Ohio State University