Director, External Communications

Job Description

Job Description

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role:

 

Hinge is seeking a strategic, creative, and mission-driven Director of External Communications to shape our brand’s presence in the world. In this role spanning markets, you’ll lead Hinge’s external narrative across media relations, product/tech communications, brand campaigns, executive thought leadership and data-driven storytelling. This includes external storytelling about how Hinge’s app and technology work to help people connect — spanning product innovation, user experience, and the philosophy behind our platform.

 

This leader will deepen understanding of Hinge’s mission and impact, building trust, visibility, and excitement around how we’re helping to create a less lonely world. You’ll work cross-functionally to ensure our stories are cohesive, authentic, and aligned with Hinge’s values, while managing a small team that brings clarity, care, and connection to every story we tell.

 

 

Responsibilities

• Lead our global external communications strategy across brand, product, and tech narratives.

• Shape storytelling with a clear perspective that highlights Hinge’s innovation, purpose, and cultural relevance.

• Build and maintain strong relationships with key media across tech, lifestyle, and business outlets and emerging media.

• Partner with internal teams across Marketing, Product, Tech, Research, and external agency partners to explore insights and uncover and amplify meaningful stories.

• Translate signals from culture, behavior, and user sentiment into proactive narratives — not reactive trend responses.

• Support executive visibility tied to product innovation and announcements.

• Steer consistent messaging throughout external storytelling efforts — helping align messaging across markets.

• Guide the transformation of internal research and behavioral insights into compelling earned media stories and reports.

• Oversee press bench of trusted experts to tell culturally relevant stories about modern dating that spark real conversations.

• Manage consumer listening in support of key business needs. 

• Analyze the impact of our communications and adjust the strategy based on the insights gained.

• Manage a small team and agency partners – fostering clarity, creativity, and accountability.

• Stay calm, clear, and grounded during fast-moving or high-pressure moments.

What We’re Looking For

• 8+ years of experience in communications, ideally within mission-driven consumer tech.

• Must have proven experience managing a team with a collaborative, supportive approach.

• Strong editorial instincts and storytelling skills – with a proven ability to curate human-interest stories.

• Track record of shaping narratives from insight to impact (not just executing campaigns or launches).

• Exceptional writing and media pitching skills.

• Strong collaboration skills across Marketing, Product, Tech, Research, Trust & Safety and agency partners.

• Strategic thinker with sound business judgment and analytical insight.

• Calm, organized, and effective at managing multiple projects simultaneously. 

• Curious about emerging tech (especially AI) and its impact on connection and culture.

• Culturally curious and engaged with societal conversations. 

• Energized by Hinge’s mission to create a less lonely world.

Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

As a member of our team, you’ll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are…

Authenticity: We share, never hide, our words, actions and intentions.

Courage: We embrace lofty goals and tough challenges.

Empathy: We deeply consider the perspective of others.

Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

#Hinge

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