Collections Specialist

Job Title

Essential Functions and Primary Duties

• Review aged accounts to resolve with client or fix account in system
• Resolve a full range of internal and external requests (i.e. discrepancies)
• Assist with training on subject matter (i.e. commission accounting tasks)
• Become proficient in the use of commission accounting system and understand the ramifications of data entered and its impact on the financial operations of the company
• Additional responsibilities as assigned

Minimum Qualifications Required

• High school diploma or GED required
• Bachelor's Degree or two years of experience on a specialized subject matter
• Must maintain current required licenses and certifications relevant to field of expertise
• Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Effective customer service skills
• Proficient use of applicable technology
• Ability to work in team environment as well as independently
• Ability to analyze and prioritize multiple responsibilities