Airport Operations Officer- Aviation (Civil Service)
$24.39 - $27.71 per hourDallas
- # Airport Operations Officer- Aviation (Civil Service)Applylocations: AVICDRSPGStime type: Full timeposted on: Posted 8 Days Agotime left to apply: End Date: April 27, 2026 (5 days left to apply)job requisition id: 24-16961**Dallas is Growing. Grow With Us.**Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.**Job Summary**Inspects airfield and airport facilities and provides a variety of services to tenants and the general public to ensure their safety, security, and to achieve compliance with Federal Aviation Administration (FAA) regulations.**Job Description****Overview**The Airport Operations Officer inspects, observes, and evaluates land side and airport facilities and provides a variety of services to tenants and the general public to ensure their safety, security, and to achieve compliance with Federal Aviation Administration (FAA) regulations. Assists emergency services and coordinates responses.**Essential Functions****1** Answers, responds to, and helps customers and patrons using the airport with all manner of questions, inquiries, or concerns; provides direction, insight, and information for airport operations, services, and other resources; handles and addresses noise complaints and other issues from the surrounding community and neighborhoods.**2** Inspects airport for compliance with FAA regulations pertaining to federal standards and requirements to ensure the operational readiness of the airport; conducts daily terminal inspections for discrepancies to avoid possible injuries to the public; maintains aesthetics of the airport and reports any issues or maintenance concerns.**3** Assists, supports, and helps airlines with various requests, fuel or lavatory spill calls, custodial spills, and appropriate reporting methods for incidents; effectively uses communications software and systems to send messages to personnel and handle personnel or patron situations.**4** Keeps, maintains, and tracks records for all communications and incidents; ensure all situations are documented and reported to ensure proper and safe handling and resolution.**5** Inputs and submits various work orders for airport maintenance and care; ensures accuracy of information entered to ensure all work orders are completed in a timely and efficient manner; verifies tenant and issues keys and other security items.**6** Acts as liaison between the department and the tenants to provide information and service to tenants regarding the use of airport facilities; responds to inquiries regarding airport policy, airport tenants, and airport operations; answers TSA related questions and directs individuals to appropriate resources for further information.**7** Responds effectively to alerts and emergency situations; uses communications software to ensure all necessary parties and agencies are notified; effectively coordinates communications and information sharing to mitigate the effect of a situation on airport operations.**8** Performs any and all other work as needed or assigned.**Knowledge and Skills****1** Knowledge of airport regulations and general business management.**2** Knowledge of customer service care practices and principles.**3** Knowledge of airport policies, procedures, and detailed terminal layout.**4** Ability to communicate with various individuals from diverse backgrounds.**5** Knowledge of airport, airlines, and resources.**6** Ability to use various communications and information management software.**7** Communicating effectively orally and in writing.**8** Establishing and maintaining strong and effective relationships.**9** Ability to handle and communicate emergency situations with professionalism and skill.# **Minimum Qualifications:**## **EDUCATION:*** High school diploma or GED## **EXPERIENCE:*** Two (2) years of experience in aviation that must include one (1) of the following areas: + Airport Operations + Airport Inspections + Airport Facility Inspections + Airport/Airline Security + Landside Terminal Operations + Airside Operations + Airport Operations Center## **EQUIVALENCY:*** An associate degree (or higher) in any field will meet the education and experience requirements.## **LICENSE and** **CERTIFICATIONS:*** Valid driver's license with good driving record.* Some positions require a Movement Area certification within probationary period.## **OTHER REQUIREMENTS:*** Must pass Transportation Security Administration (TSA) background check.* Availability to work varying shifts (days, evenings, nights) **including** weekends, holidays.* May be subject to twenty-four/seven (24/7) emergency call outs.**Salary Range**$24.39 - $27.71The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.City of Dallas is an Equal Opportunity Employer.
- J-18808-Ljbffr Dallas
Vacancy posted 5 days ago
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