HSS Coordinator - Southern Central, VA Markets

Requisition number: 2354709

Job category: Medical & Clinical Operations

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together

The Care Coordinator will be the primary care manager for a panel of Serious Mental Illness/SMI members with varying risk and may be assigned other health plan populations as needed.

This position is responsible for completing Health Risk Assessments, Individualized Service Plans and linking members to needed services to ensure that the members are receiving the healthcare they need. Members worked within this position are those with behavioral health needs. This position would involve working with physicians, behavioral health providers, and other community stakeholders as well. Care Managers working with this population will be required to work in the field to complete face-to-face visits for 25-50% of assigned members.

Care coordination activities will focus on supporting members' medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. Care Coordinator will be responsible for collaborating and coordinating care with community partners such as the CSB.

This is a Field-Based position with a Home-Based Office.

For consideration you must reside within a commutable distance of the Southern Central VA Markets, you will have the flexibility to work remotely as you take on some tough challenges. *

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in health or human services Field OR LMHP OR RN/LPN OR QMHP OR LMSW OR LBSW OR MSW OR BSW

• 1+ years of care coordination or behavioral health experience and/or work in a healthcare environment

• 1+ years of experience with MS Office, including Word, Excel, and Outlook

• Driver's license and reliable transportation and the ability to travel within assigned territory to meet with members and providers if required

Preferred Qualifications:

• CCM certification

• QMHP

• Experience working with Medicaid/Medicare population

• Long term care/geriatric experience

• Experience working in team-based care

• Background in Managed Care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.