OCM Lead
The Dignify Solutions, LLC
Job Title
What You'll Do
- Tailor the global OCM strategy to LATAM markets, considering cultural, language, and regulatory needs.
- Conduct readiness assessments and stakeholder impact analyses for regional users.
- Design and deliver regional communications, training sessions, and adoption materials.
- Identify and manage resistance in LATAM, adapting mitigation strategies to cultural context.
- Define and monitor regional adoption success metrics, escalating risks to the Global OCM Lead.
- Partner with LATAM leadership to ensure sponsorship and alignment with business goals.
- Facilitate feedback loops between LATAM end users and the global program team.
What We're Looking For
- 8–10 years of OCM experience, ideally with SAP deployments in LATAM.
- Must Language – English and Portuguese
- Prosci or equivalent certification.
- Experience in resistance management and tracking adoption outcomes.
- Strong facilitation, communication, and cross-cultural collaboration skills.
- Ability to navigate global program structures involving multiple consulting firms.
Additional Requirements
- Bachelor's degree in Business, HR, Communications, or related field required; advanced degree preferred.
Vacancy posted 2 days ago
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