Account Manager

Description

We are seeking a dynamic Account Manager to drive business growth and foster client relationships through a blend of field sales, digital engagement, and expert consultation. As our Account Manager, you will strategically collaborate with vertical business unit specialists to deliver personalized insights and showcase the unparalleled advantages of Mazzella Companies' crane to floor solutions.

Your primary responsibilities will include maximizing sales profitability and market penetration within your assigned territory or market segment. By championing our service excellence, inspection expertise, and comprehensive training programs, you will elevate our status as industry leaders. You will also cultivate new prospects while nurturing existing client relationships, helping them reimagine business opportunities and mitigate risks through innovative rigging products and services.

Join us in reshaping industry standards and empowering clients with transformative solutions that drive mutual success.

Requirements

1. Sell products and services within an assigned territory and utilizes a consultative teaching approach through field visits, telephone sales and digital contacts to new and existing customers; recommends product and service enhancements that increase sales and capitalize on margin potential
2. Understand customer base and Company products and services; seeks opportunities to solve customer needs and provide solutions that meet customer requirements in all areas from production to maintenance through an industry expert perspective
3. Prepare, tailor, and present professional proposals that solve challenges and aid in closing business
4. Partner with insides sales department to achieve customer retention goals
5. Utilize the Company's customer relationship management system to maintain complete call records, gather business intelligence and valid customer/account information which supports increased product sales goals
6. Lead prospecting and sales conversations with Service, Inspection and Training by positioning with industry expert content and solutions and as one of the only true crane to floor providers through our Sell It All approach
7. Partner with Segment Managers and vertical experts to develop, monitor and achieve segment/vertical targets and goals. Identify customer issues and partners with management to address any customer opportunities or threats
8. Plan, organize, and coordinate with management to qualify leads opportunities, projects, or contract management; provide appropriate and timely follow up and information gathering for all provided and self-generated leads
9. Maintain knowledge of competitive landscape; maintain knowledge of current OSHA and ASME Standards
10. Other duties as assigned