Client Service Representative

Job Description

Job Description

Are you committed to delivering high-quality medicine? Do you want to ignite your career working with an AAHA-accredited and Fear Free certified practice? At Cornerstone Veterinary Hospital, we pride ourselves on improving the client and patient experience every day through exceptional care, unwavering compassion, constant empathy, strong teamwork, and a commitment to quality. If you take pride in having similar values, we may have the perfect opportunity for you!

What You’ll Be Working On

· Greeting clients, answering phone calls, responding to email inquiries

· Handling check-ins and check-outs

· Scheduling appointments, inputting new clients and patients

· Monitor daily schedule and flow

· Other duties as assigned by Lead CSR or Leadership Team

Qualifications

· Minimum of High School Diploma or equivalent required

· At least one year of experience in a customer service role required

· Ability to work 5 days a week with two-night shifts and a rotating Saturday

· Highly motivated, with a passion for animals while providing great customer service

· Strong interpersonal, written, and verbal communication skills

What’s In It for You

• Competitive hourly wages
• Health and Dental Insurance - 50% Covered!
• Flexible spending plans
• Paid Time Off including Holidays
• Eligibility for Profit Sharing
• CE Expenses
• 529 Plans
• 401k Match
• Pet Care Discounts
• Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance