Senior Property Manager

Job Description

Job Description

Senior Property Manager| New York, New York| $110,000 - $120,000 per year | On-site

EqualAccess is partnering with a nonprofit affordable housing developer and community organization with deep roots in New York City. This is a senior-level, hands-on operations role with regular travel across the portfolio.

The Senior Property Manager owns the full lifecycle of property operations, from leasing and maintenance to compliance and budget management, while directly supervising a team of two Supers and three Porters. This role reports to the Director of Property Management and Asset Management. This is not a back-office or largely administrative role. You will be on-site, visible, and accountable for day-to-day conditions across the properties, including after-hours and weekend emergency response.

This role is:

• A full-scope operational leadership position covering facilities, compliance, leasing, resident relations, and people management

• A compliance-heavy environment requiring fluency in HUD, Rent Stabilization Law, NYC Housing Code, and funder agreements

• A people-first role, managing a small facilities team and serving a racially, ethnically, and socioeconomically diverse resident community

• A role that requires genuine on-call availability for after-hours and weekend emergencies

• An opportunity to contribute to asset management, capital planning, and portfolio-wide strategy alongside senior leadership

This role is NOT:

• A remote or hybrid position, or one where presence is optional

• A pure leasing or administrative property management role with limited operational scope

• A fit for someone who needs clean separation between work hours and emergency response

• A role where compliance is someone else's problem

• A stepping stone for someone without prior supervisory experience in residential property management

• 10 or more years of experience in real estate and property management, with meaningful time spent in affordable or regulated housing

• 2 or more years of direct supervisory experience, managing maintenance or facilities staff

• Working knowledge of HUD regulations, NYC Housing Maintenance Code, Rent Stabilization Law, and regulatory agreement requirements

• Proficiency in Yardi and SiteCompli, or comparable property management platforms, plus Microsoft Office and Google Suite

• Strong written and verbal communication skills, with the ability to work effectively across a diverse range of residents, vendors, funders, and internal stakeholders

• Ability to manage multiple competing priorities without losing detail or follow-through

• A commitment to confidentiality, accountability, and community service that goes beyond the transactional

• A bachelor's degree is preferred but not required. Demonstrated ability to do the job matters more than the credential.

• Oversee day-to-day operations across the portfolio, including maintenance, janitorial, life-safety systems, and tenant services, in compliance with NYC Housing Maintenance Code and agency policy

• Manage work orders through Yardi, assign tasks to building staff, and follow through to confirm timely and quality completion

• Conduct move-in and move-out inspections, safety meetings, and daily safety log maintenance

• Monitor vendor contracts, review and bid out work as needed, and verify that invoices match contract pricing

• Ensure properties remain compliant with HUD, Rent Stabilization Law, NYC Housing Code, and all applicable regulatory and funder agreements

• Prepare and submit mandatory building reports accurately and on time, including city, state, and federal compliance filings

• Enforce lease provisions, monitor closed transactions for legal compliance, and coordinate insurance requirements for tenants and vendors

• Stay current on policy and code changes and communicate updates to the team promptly

• Prepare, review, and approve inventory budgets, purchase orders, and expenditure reports on a monthly and quarterly basis

• Contribute to capital budget development, including a five-year facility improvement and cost reduction plan

• Track and report on building energy consumption and other data required for accurate facility management assessment

• Support feasibility planning, refinancing, and capital needs assessment at the portfolio level alongside the Director

• Directly manage two Supers and three Porters, holding bi-weekly one-on-ones, regular team meetings, and timely performance evaluations

• Lead hiring, onboarding, and orientation for new team members, completing on-site orientation within two days of hire

• Identify team member strengths, assign stretch opportunities accordingly, and actively support professional development

• Model the communication standards, professionalism, and accountability expected across the team

• Welcome and show prospective commercial and residential tenants through the property, applying our client leasing practices

• Resolve resident concerns and maintenance requests promptly, following through to satisfactory resolution and escalating when appropriate

• Monitor market and seasonal trends to inform leasing strategy and meet occupancy goals

• Maintain professional, respectful relationships with residents, vendors, and internal colleagues at all times

EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every candidate we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth.