Receptionist/Facilities Lead

Our client is seeking a Receptionist/Facilities Lead to join their team in NYC! The Reception/Facilities Lead is the primary receptionist for the main office, responsible for welcoming visitors, fielding inquiries, and answering and directing phone calls. The role supports facilities operations, including mail and package handling, supply management, conference room scheduling, and upkeep of common areas, working in coordination with the Facilities Assistant.Additionally, the Lead plays a key role in planning and setting up internal office events, ensuring that logistics and space needs at the main office are managed smoothly.

• Pay rate: $20/hour

Responsibilities:

• Manage incoming phone calls, forwarding them as appropriate and providing basic information when needed.
• Welcome and direct visitors, notifying the appropriate employee contact of arrivals.
• Receive, sort, and distribute mail, packages, and deliveries; process outgoing mail and make post office runs as required.
• Maintain office security by following established procedures and entering visitor information into the building security list.
• In collaboration with the Facilities Assistant, track and replenish office supplies, snacks, and other inventory.
• Monitor common areas (breakroom, supply/mail room, etc.) and coordinate upkeep with the Facilities Assistant.
• Respond to employee service requests related to reception or facilities needs, escalating as necessary.
• Coordinate with building management regarding service requests and ensure timely follow-up.
• Reserve and maintain conference room schedules.
• Provide clerical support including filing, photocopying, scanning, and postage.
• Serve as backup to the Facilities Assistant on processing donations for the Development department (including organizing incoming checks).
• Assist the Senior HR Generalist with planning and setup of staff mixers, trainings, and other internal events.
• Additional responsibilities as required.

Required Qualifications:

• Solid verbal and written communication skills
• Professional, approachable, and customer-service oriented
• Ability to prioritize, multitask, and adapt in a fast-paced environment
• Attention to detail and accuracy in handling mail and donations
• Strong organizational skills
• Dependability and follow-through on tasks and requests
• Collaborative mindset
• High school diploma or equivalent (required)
• Previous experience in reception, office administration, or facilities support (preferred)
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Comfort managing email inboxes and scheduling systems

If you meet the required qualifications and are interested in this role, please apply today. 

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

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