Front Desk Receptionist: Monday - Friday

Receptionist
Forrest Solutions delivers onsite outsourced solutions built on proven best practices for managing non-core business functions.
The Receptionist plays an essential role in creating a welcoming, hospitality-driven environment within our client's office. This individual serves as the face of the workplace, delivering a seamless, high-touch customer experience to guests, visitors, and employees.
This role ensures front desk operations run smoothly, the workspace remains in optimal condition, and all client interactions reflect excellence.
Pay Rate: Up to $36.06 per hour
Schedule: Monday - Friday
• Account Management

Communicate event-related details with IT, Facilities, Meeting Support, and Catering teams
Workplace Experience (WPX) - Daily Operations
Conduct routine floor tours to ensure a clean, professional, and well-maintained environment
Submit maintenance tickets and report facility issues (e.g., lighting, furniture, carpeting)
Deliver an exceptional, memorable customer experience
Serve as a brand ambassador in all interactions
Provide real-time support for meetings across office floors
Coordinate catering and logistics with Executive Assistants and the Centralized Space Management Team
Reception Operations
Manage visitor registration within building systems
Partner with lobby security to ensure seamless building access
Assist with urgent guest needs (e.g., Serve as an information liaison to management
Training & Development
Complete required training modules (e.g., High school diploma or equivalent required; associate or bachelor's degree preferred
Minimum of 1 year of experience in hospitality, reception, or a client-facing role
Proficiency in Microsoft Office Suite
Strong customer service and problem-solving skills
Ability to handle confidential information with discretion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.
If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.