EXECUTIVE SECRETARY (CLASS CODE 0264)

Private Secretary To The Head Of A Major Department

Highly responsible, complex duties as a private secretary to the head of a major department of comparable agency; and related work as required.

(Entrance)

High School Diploma or GED. *

Successful completion of thirty (30) college credit hours from an accredited college or university. *

Six (6) years of experience providing high level administrative support to a division head, deputy department head, equivalent, or higher. Work must have included handling requests for information, preparing reports, drafting correspondence on behalf of the department head, scheduling meetings as well as other clerical duties.

Note: Additional college credit hours beyond 30 credit hours may substitute for the required experience at the rate of 30 semester hours equals one (1) year of experience. Any combination of semester hours and additional experience equal to seven (7) years is qualifying.

(Promotional)

High School Diploma*.

Permanent status with the City of New Orleans in a class of work having a pay grade equal to or higher than Senior Office Support Specialist (pay grade 56) and one (1) year of experience at that level.

Successful completion of the following courses offered by the Civil Service Employee Growth and Development Division or equivalent courses offered by the Sewerage & Water Board's Training Division:

Note: The Civil Service Department reserves the right to determine what courses are considered equivalent. MIS courses (Introduction to PC's course, MS/PC-DOS or OS (FM) course, and three (3) software application courses), which are normally requirements for this position, have been waived until further notice.

• Basic Grammar Usage and Proofreading (COMM 110) OR
• Basic Grammar Usage and Proofreading (COMM 111)

AND

• Basic Grammar Usage and Proofreading (COMM 112)
• Public Speaking and Oral Presentation(COMM 120)
• Business Writing (COMM 130)
• Business Math (COMP 410)
• Records Management (MGMT 840)
• The Office and Office Management (MGMT 850)
• Human Relations (PBSV 210)
• Techniques of Good Customer Service (PBSV 220)
• Telephone Techniques (PBSV 230)
• Introduction to Supervision (SUPV 610)
• Personnel Interviewing (SUPV 620)

AND One (1) of the following courses:

• Counseling & Coaching Employees(SUPV 640)
• Team Building (SUPV 650)
• Effective Crisis Intervention with Employees (SUPV 680)
• Conflict Management (SUPV 690)

* Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.