House Attendant-PM Shift

Job Description Summary The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting them to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. The HA will assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot, and may be assigned special projects by the Housekeeping Manager. Duties and Responsibilities Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Work with Room Attendants with heavy items such as mattresses and linens; deliver linens and other supplies to Room Attendants. Maintain the cleanliness and organization of floor closets and corridors, including removing trash, wiping down shelves and counters, sweeping, mopping and/or vacuuming floors, and removing non‑floor closet items and storing them in appropriate areas. Respond to guests’ requests in a timely and efficient manner. Clean other designated areas such as public restrooms, storage rooms, and other public area spaces. Report needed repairs or unsafe conditions to supervisor. Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction. Minimize waste of supplies and amenities within all areas of housekeeping. Deliver lost and found items according to established procedures. May regularly assist with deep cleaning projects. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order; operate washers and dryers according to hotel standards and manufacturer’s guidelines; receive soiled linens, inspect for damaged or stained items, fold and store clean linens, and report damages to supervisor. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. Qualifications and Requirements Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Basic reading, writing and mathematical abilities are preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Frequently standing, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Required to regularly use commercial cleaning chemicals. Will be required to work mornings, evenings, weekends, and holidays. Pay Range Pay ranges from $22–$22.50 per hour. The base pay offered may vary based on various factors, including but not limited to job‑related knowledge, skills, and specific/overall experience. Benefits Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Equal Opportunity Employment Statement Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr Sonesta International Hotels