External Client Care Coordinator - Immediate Opening

Job Description

Job Description

Benefits:

• Bonus based on performance
• Company car
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

External Client Care Coordinator

Comfort Keepers is looking for a caring, organized, and service-driven professional to join our team as a Client Care Coordinator. This is a meaningful role where you help connect families with the right care, support caregivers in the field, and ensure every client receives smooth, reliable, and compassionate service from day one.

You’ll be part of a team that values communication, teamwork, and genuine care for the community. Every day brings opportunities to solve problems, support families during important moments, and help create a better quality of life for clients across Pottsville and nearby areas.

Service Coverage Areas:
Pottsville, Schuylkill Haven, Saint Clair, Minersville, Ashland, Girardville, Frackville, New Philadelphia, New Ringgold and surrounding communities

What This Role Involves

• Acting as a trusted point of contact for families seeking home care services 
• Building care plans by coordinating schedules between caregivers and clients 
• Supporting smooth onboarding and orientation for new caregivers joining the team 
• Handling daily updates, service changes, and communication between all parties involved 
• Visiting or checking in on client situations to ensure care quality and satisfaction 
• Maintaining accurate records and keeping documentation up to date for compliance 
• Working closely with office staff to improve service flow and resolve concerns quickly 
• Participating in outreach activities and helping connect with potential caregivers in the community 
• Managing scheduling adjustments and solving day-to-day coordination challenges 
• Attending team discussions and contributing to overall service improvement 

What We’re Looking For

• Strong communication skills with a warm and professional approach 
• Ability to stay organized in a fast-paced, people-focused environment 
• Comfortable working with basic computer tools and office systems 
• Problem-solver who can handle situations calmly and effectively 
• Reliable, detail-oriented, and able to work independently when needed 
• Customer service experience is an advantage but not required 

What You’ll Gain

• Stable full-time employment with long-term potential 
• A supportive team environment that values your contribution 
• Opportunities to grow your skills in care coordination and leadership 
• A role where your work directly improves lives in the community 

If you are motivated by meaningful work and enjoy helping others feel supported and cared for, we’d love to hear from you.