Business Office Manager - Dining Services

Business Office Manager, Dining Services (Senior Living)

Location: Dallas, TX

Hours: Full Time

Salary: $60,000 - $70,000/yr (Commensurate with Experience)

Pay Frequency: Weekly Direct Deposit

The Business Office Manager Dining Services supports NEXDINE Hospitality's Senior Living communities by providing financial oversight, administrative leadership, and operational support to dining services. This role is responsible for managing spend-downs, inventory controls, labor budgets, scheduling support, and catering administration while ensuring compliance with NEXDINE standards and community expectations. The Business Office Manager partners closely with Dining, Finance, Operations, and Community Leadership to drive accountability, efficiency, and a high-quality resident dining experience.

Essential Functions:

• Financial Oversight & Spend Management
• Manage and track monthly food, supply, and operating spend-downs in alignment with NEXDINE budgets and financial targets
• Monitor purchasing activity, invoices, and vendor statements to ensure accuracy, appropriate coding, and timely processing
• Identify cost variances, trends, and opportunities for improved financial performance
• Support forecasting, budget planning, and month-end close activities
• Inventory, Floor Stock & Nourishments
• Track and reconcile floor stock and nourishment inventories, ensuring appropriate par levels across care levels (IL, AL, MC)
• Partner with nursing and community teams to monitor nourishment usage and cost allocation
• Maintain accurate documentation to support survey readiness, audits, and regulatory compliance
• Assist with inventory counts and variance analysis
• Catering & Community Events
• Manage catering and community event requisitions, ensuring accurate pricing, approvals, and documentation
• Coordinate with culinary and operations teams to confirm menus, staffing needs, and service requirements
• Track internal and external catering revenue and expenses in accordance with NEXDINE standards
• Support marketing, resident engagement, and prospective resident events through accurate financial tracking
• Scheduling & Labor Budget Management
• Support development and maintenance of dining schedules aligned with labor budgets, productivity standards, and census levels
• Monitor labor hours, overtime, and premium pay, escalating risks or trends to dining leadership
• Assist with payroll review and reconciliation to ensure accuracy and compliance
• Partner with leadership to proactively adjust staffing plans based on occupancy, service models, and special events
• Administrative & Cross-Functional Support
• Maintain departmental records, reports, and financial documentation in accordance with NEXDINE policies
• Serve as a liaison between Dining Services, Finance, HR, and Community Leadership
• Support onboarding and training of dining leaders on NEXDINE systems, ordering platforms, and reporting tools
• Participate in surveys, audits, and internal reviews related to dining operations

Required Education and Experience:

• Associate or bachelor's degree in Business, Accounting, Hospitality Management, Healthcare Administration, or related field preferred
• 24 years of experience in business office management, finance, or administrative support within senior living, healthcare, or hospitality
• Strong understanding of food and supply cost controls, labor management, and inventory systems
• Proficiency in Microsoft Excel and financial, purchasing, or labor management systems
• Experience working in a senior living environment preferred

Key Competencies:

• Financial acumen and attention to detail
• Strong organizational and time-management skills
• Ability to analyze data and communicate insights clearly
• Collaborative, service-driven approach
• Commitment to resident satisfaction, quality, and compliance