Production Administrator

Production Administrator

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Explore this exciting opportunity at New Era Cap's Miami facility. This role is 100% on-site, fostering strong collaboration and teamwork through daily in-person connections. Our Miami location offers a fast-paced production environment where employees play a key role in delivering premium products, all within a supportive and team-driven culture.

The role of the Production Administrator is to provide administrative support to the Miami Production Team members. This includes computer-based work such as data entry and data updates in New Era's SAP (ERP) system, Job Tracker, Excel spreadsheet work, and running reports.

Responsibilities

• Provide administrative support to the Miami Production Team, including data entry, data maintenance, and general production-related tasks
• Print Daily production orders and specs for the production teams including order handoff
• Enter and update a high volume of records in ERP System (SAP) through manual entry and updating
• Maintain accuracy and data integrity of production records in SAP and Job Tracker
• Assist with Hologram data receiving and coordination of weekly hologram orders
• Assist in processing National Retailer seasonal orders
• Run reports and perform Excel-based tracking and data analysis as needed
• Support production workflow by identifying, flagging, and escalating discrepancies or missing information
• Maintain confidentiality of production, vendor, and internal business information
• Perform other duties as assigned across the facility
• Keep all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills and Abilities

• Excellent communication and organizational skills
• Detail oriented with strong follow-through on tasks
• Strong organizational skills
• Enthusiastic positive person who embraces work with a sense of urgency and persistence
• Functions as a team player to achieve team goals, objectives, and deadlines
• Effective verbal and written communication skills
• Able to perform well under pressure and adapt to change easily
• Proficiency in Microsoft Office: Word, PowerPoint, and Excel required (pivot tables and VLOOKUPs)
• Knowledge of SAP is preferred
• Bilingual (English/Spanish) is preferred

Education and Experience

• High school diploma or equivalent required
• One (1) to Two (2) years of experience in data entry or an administrative support role is preferred, preferably in a production or manufacturing environment

Travel Requirement

• The location for this position is 100% on-site in Miami, FL
• 0% domestic and/or global

The hourly range for this posted position is $19-$22/hr (plus bonus & benefits) and pertains to candidates located in Miami, FL. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.