Dining Room Busser
Chinook Winds Casino Resort Hotel
Job Description
Job Description
Description:
Position Summary
Responsible for providing exemplary guest service support, bussing dining room tables, and maintaining the overall cleanliness of the dining outlet.
Essential Functions
- Removes dishes and glasses from tables and prepares them to be sent to the kitchen, per outlet procedures.
- Cleans tables, surrounding chairs, and floors after guests have finished dining and resets the table with utensils and condiments, per outlet procedures.
- Delivers water/beverage order to guests as needed.
- Runs dish carts to dish bay area and brings out replacement carts, per outlet procedures.
- Stocks, cleans, and organizes supplies, dishware, condiments, and other related items and utensils.
- Fills salt, pepper, sugar, cream, condiments, and napkin containers.
- Escorts guests to their tables as needed, per outlet procedures.
- Maintains overall cleanliness and appearance of designated area of responsibility.
- Preforms all opening, closing, cleaning, and stocking responsibilities.
- Assists other floor personnel on an as needed basis.
- Performs all duties in accordance with Chinook Winds Casino Resort customer service standards.
- Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
- Provides input or recommendations for improvements and changes in processes or services.
- All other duties as assigned.
Competency Statements
WORKERS IN THIS POSITION MUST BE 16 OR OLDER
Communication Skills- Ability to communicate effectively with others verbally.
Customer Oriented- Ability to take care of the customers’ needs while following company procedures.
Enthusiastic- Ability to bring energy to the performance of a task.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Experience
One year of experience as busser preferred.
Certificates & Licenses
Must obtain a Siletz Tribal Gaming License.
Must have Oregon Food Handlers Permit before the start date.
Must have OLCC temporary permit before the start date and have obtained OLCC Permit within 45 days of the start date.
Must obtain VIP (Visually Impaired Persons) Permit within 45 days of start date.
Other Requirements
Knowledge of job specific information.
Knowledge of regulations governing food preparation and service.
Physical Demands
Physical Demands Lift/Carry
Stand Constantly 10 lbs or less Frequently
Walk Constantly 11-20 lbs Frequently
Sit Not Applicable 21-50 lbs Occasionally
Handling/Fingering Constantly 51-100 lbs Occasionally
Reach Outward Constantly Over 100 lbs Not Applicable
Reach Above Shoulder Occasionally Push/Pull
Climb Not Applicable 12 lbs or less Frequently
Crawl Occasionally 13-25 lbs Occasionally
Squat or Kneel Occasionally 26-40 lbs Occasionally
Bend Frequently 41-100 lbs Occasionally
Not Applicable- Activity is not applicable to this occupation.
Occasionally- Occupation requires this activity up to 33% of the time (0-2.5+ hours/day.
Frequently- Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hours/day.
Constantly- Occupation requires this activity more than 66% of the time (5.5+ hours/day.
Other Physical Requirements
Vision: Near and Far
Sense of Sound
Work Environment
Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.
Working Conditions
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.
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